You can learn how to report a problem at a Domestic Violence Shelter, including:

  • Employee complaints
  • Maintenance complaints
  • Bed bug complaints

You can make a complaint about an employee at a domestic violence shelter.

Call 311 or 212-NEW-YORK (212-639-9675) to report the problem.

General Maintenance Complaints

You should report maintenance issues in a Domestic Violence Shelter, including complaints about rats or mice, to the Shelter's Administrative Office.

Bed Bug Complaints

You can report bed bugs at a Domestic Violence Shelter by contacting the Shelter Director. Shelter Directors are trained to address these issues.

If you have already reported bed bugs to your DV shelter director and the issue has not been resolved, contact NYC HRA Domestic Violence Services.

Call 311 or 212-NEW-YORK (212-639-9675) for help.

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