Need something else?

You can get information about driver licenses from New York State Department of Motor Vehicles (DMV), including:

  • First-time driver licenses or learner permits
  • Licenses for mopeds, snowmobiles, all-terrain vehicles, and motorcycles
  • Commercial driver licenses needed for heavy trucks, tractor-trailers, or buses
  • How to apply for and renew a driver license
  • The Driver Violation Point System
  • Fees and requirements

You can get additional information and assistance online or by phone.

Online

Visit the DMV website.

Learn about DMV transactions that can be done online.

Make a reservation.

Learn how to apply for a:

Find out what documents you need to apply for a driver license or permit.

Get the application for a driver license, learner permit, or non-driver ID card.

Check the status of your license.

Get the commercial driver license medical examination report form.

Learn about the Green Light Law, which allows non-U.S. citizens to apply for a driver license.

By Phone

  • Agency: New York State Department of Motor Vehicles
  • Division: Department of Motor Vehicles Call Center
  • Phone Number: (800) 698-2931
  • Business Hours: Monday - Friday: 8 AM - 4 PM
  • Staff is available through the automated phone system during business hours. Automated assistance is available 24/7, including in Spanish. Call volume is often high. If you don't get through, call back later.

Reservations are recommended when visiting a Department of Motor Vehicles (DMV) location.

Bronx

Bronx Registration Center
696 East Fordham Road (between Cambreleng and Crotona Avenues)
Monday - Friday: 7:30 AM - 5 PM
LIMITED SERVICES ONLY

Bronx License Center
1350 Commerce Avenue (between Waterbury Avenue and Halsey Street)
Monday - Friday: 7:30 AM - 5 PM
LIMITED SERVICES ONLY

Brooklyn

Coney Island Office
2875 West 8th Street (between Sheepshead Bay Road and Surf Avenue)
Monday - Friday: 7:30 AM - 5 PM

Atlantic Center Office
625 Atlantic Avenue, 2nd Floor (between Fort Greene Place and 6th Avenue)
Monday - Friday: 7:30 AM - 5 PM

Manhattan

Harlem Office
5 West 125th Street, 2nd Floor (between Malcolm X Boulevard and 5th Avenue)
Monday - Friday: 7:30 AM - 5 PM

Midtown Manhattan Office
366 West 31st Street (between 8th and 9th Avenues)
Monday - Friday: 7:30 AM - 5 PM

Lower Manhattan Office
11 Greenwich Street (at Battery Place)
Monday - Friday: 7:30 AM - 5 PM 

***Please note that the License Express DMV office, located at 145 West 30th Street, is closed until further notice.***

Queens

College Point Office
30-56 Whitestone Expressway (between Downing Street and 31st Avenue), Flushing
Monday - Friday: 7:30 AM - 5 PM

Springfield Gardens Office
168-35 Rockaway Boulevard (between 148th Avenue and 175th Street), Springfield Gardens
Monday - Friday: 7:30 AM - 5 PM

Jamaica Office
168-46 91st Avenue, 2nd Floor (between 168th and 169th Streets), Jamaica
Monday - Friday: 7:30 AM - 5 PM

Queens Hall (License Express DMV)
65-21 Main Street, Room 130
Monday - Friday: 7:30 AM - 5 PM

Staten Island

Richmond Office
1775 South Avenue, Suite 2 (at Spencer Street)
Monday - Friday: 7:30 AM - 5 PM

After May 7, 2025, only Enhanced or REAL ID driver licenses, permits, or non-driver IDs will be accepted to get on a domestic flight, enter certain federal buildings or military bases (unless you have a Passport). If you plan to travel, it is recommended you upgrade before May 7, 2025.

Both Enhanced and REAL IDs: 

  • Are Federal REAL ID compliant
  • Can be used for photo identification purposes
  • Can be used to board a domestic flight (within the U.S.)
  • Can be used to enter a federal building or military base
  • Show your full legal name (first, middle, last)
  • Show your residential address (where you live)
  • Require an office visit to prove your:
    • Identity - if your name has changed bring in marriage certificate(s), divorce decree(s) or court order document(s)
    • NY State residency
    • U.S. citizenship
    • Date of birth
    • Social Security status

An Enhanced license, permit, or non-driver ID:

  • Can be used to cross a U.S. border coming from Canada, Mexico, and some Caribbean countries (it is not acceptable for air travel between these countries)
  • Costs an additional $30 on top of the regular transaction fees
  • Has an American flag displayed on the document

A REAL ID license, permit, or non-driver ID:

  • Does not have additional cost, but all regular transaction fees will apply
  • Has a star displayed on the document

New York State residents can download the MiD App on their smartphone. The app is a secure digital version of your state-issued driver’s license, permit or non-driver ID.

Learn more about the Mobile ID (MiD).

You need to pass a road test to obtain a driver license. You can schedule a road test online or by phone.

Online

Learn more and schedule a road test.

By Phone

  • Agency: New York State Department of Motor Vehicles
  • Division: Road Test Scheduling Hotline
  • Phone Number: (518) 402-2100
  • Business Hours: Monday - Friday: 9 AM - 5 PM

The Point and Insurance Reduction Program (PIRP) is also known as the Defensive Driving Course or Motor Vehicle Accident Prevention Course. Private companies and organizations throughout New York State offer this course.

Completing an approved course will:

  • Refresh your driving knowledge
  • Help to prevent you from losing your license in the event you accrued 11 or more points on your driving record
  • Reduce the base rate of your auto and motorcycle insurance premiums 10% each year for three years

Completing a course does not:

  • Prevent a mandatory suspension or revocation
  • Eliminate your responsibility to pay a driver responsibility assessment
  • Give you a way to reduce future driver violation points

Learn more about PIRP and find an approved course.

You can submit a complaint about:

  • Driver education programs or instructors
  • Driving schools or instructors
  • Point/insurance reduction program delivery agencies, sponsors, or instructors
  • Pre-licensing course instructors

Complaints must be submitted in writing to the New York State DMV by mail or fax. You can download the complaint form online.

Download the Driver Training Programs Complaint Form.

Send the completed form:

By Mail

New York State Department of Motor Vehicles
Driver Training Programs
6 Empire State Plaza, Room 327 
Albany, NY 12228

By Fax

(518) 473-0160

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