Need something else?

  • Pathway Home Program to learn about financial assistance to help homeless families move out of shelters and stay with family members or friends

Safe, temporary shelter is available to young people in crisis. Runaway or homeless youth under the age of 25 can also be admitted to residential programs. 

Pregnant young women and young people under 20 with children are also eligible for residential programs. 

Services for sexually-exploited youth and lesbian, gay, bisexual, transgender, and questioning youth are also available. 

These services are funded by the Department of Youth and Community Development (DYCD). They are free and are considered a voluntary placement. Transportation to a drop-in center or crisis shelter can be arranged.

Online

Learn more about services for Runaway Homeless Youth.

By Phone

When Community Connect is closed, you can call 311 or 212-NEW-YORK (212-639-9675) for help.

  • Agency: Department of Youth and Community Development
  • Division: Community Connect
  • Phone Number: (800) 246-4646
  • Business Hours: Monday - Friday: 9 AM - 5 PM
  • If the call fails to connect, you can call again later or email communityconnect@dycd.nyc.gov.

Drop-In centers are available to young people ages 14 through 24. Food, clothing, showers, laundry and case management services are available.

Young people can also receive referrals to crisis services programs, transitional independent living programs and additional supportive services. 

Manhattan

Ali Forney Center
307 West 38 Street
New York, NY 10018
(212) 206-2574
Open 24 hours a day, seven days a week, including holidays

The Door
555 Broome Street
New York, NY 10013
(646) 690-8986
Monday through Friday: 9 AM to 6 PM, Saturday 10 AM to 6 PM

Safe Horizon Streetwork Harlem
209 West 125 Street
New York, NY 10027
(212) 695-2220
Monday, Tuesday, Thursday through Sunday: 10 AM to 6 PM

Bronx

The Door
2999 Third Avenue 
Bronx, NY 10455
(646) 230-1037
Monday through Friday: 9 AM to 5 PM

Brooklyn

SCO Family of Services
774 Rockaway Avenue
Brooklyn, NY 11211
(718) 685-3850
Open 24 hours a day, seven days a week, including holidays

Queens

Rising Ground
165-13 Jamaica Avenue, 2nd Floor
Jamaica, NY 11432
(718) 526-2400 Ext. 2080
Open 24 hours a day, seven days a week, including holidays

Rising Ground
1600 Central Avenue
Far Rockaway, NY 11691
(646) 518-1202 
Monday through Thursday: 12 PM to 8 PM, Friday: 11 AM to 7 PM and Saturday: 11 AM to 7 PM

Staten Island

Project Hospitality
27 Port Richmond Avenue
Staten Island, NY 10302
(718) 876-4752
Open 24 hours a day, seven days a week, including holidays

Department of Youth and Community Development Services programs provide emergency shelter and crisis intervention. Runaway and homeless youth ages 16 through 20 and homeless youth adults ages 21 through 24 can get assistance.

You can stay for up to 120 days.

Manhattan

Covenant House
Under 21, including mother and child
Male/Female/Gender Non-Conforming
(212) 613-0300
ralexis@covenanthouse.org

Ali Forney Center
Male/Female/Gender Non-Conforming
(212) 206-0574

Safe Horizon Streetwork Harlem
Male/Female/Gender Non-Conforming
(917) 507-1562
larissa.lozada@safehorizon.org

Bronx

The Bridge
Female Identifying
(347) 275-2749
abarber@covenanthouse.org

Maya’s Place
Female Identifying
(718) 844-2979
dbailey@childrensvillage.org

Queens

Rising Ground
Male identifying
(718) 414-1028
Klyons@risingground.org

Brooklyn

Ali Forney Center
Male/Female/Gender Non-Conforming
(212) 206-0574
ayoung@aliforneycenter.org

Street outreach is available throughout the five boroughs. Vans provide resources, information and transportation to safe spaces such as crisis services and drop-in centers.

Bronx, Queens, Manhattan (above 59th street)
(917) 804-9758

Brooklyn, Staten Island, and Manhattan (below 59th street)
(646) 342-9861

You can anonymously or confidentially communicate a question, comment, or complaint about the treatment of young people and conditions in all Department of Youth and Community Development-funded residential programs and services for runaway and homeless youth.

This includes street outreach, drop-in, and residential programming.

When Community Connect is closed, you can call 311 or 212-NEW-YORK (212-639-9675) for help.

  • Agency: Department of Youth and Community Development
  • Division: Community Connect
  • Phone Number: (800) 246-4646
  • Business Hours: Monday - Friday: 9 AM - 5 PM
  • If the call fails to connect, you can call again later or email communityconnect@dycd.nyc.gov.

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