You can request a buyer’s guide produced by the Department of Consumer Affairs that outlines rules and responsibilities for electronics merchants and offers advice for consumers.

The “Dear Shopper: Before You Buy That Electronics Store Bargain…” guide offers reasons behind tips that include:

  • Shop around
  • Shop at licensed businesses
  • Watch out for used items sold as new
  • Make sure it will work
  • Examine the merchandise


Get the electronics buying guide.

By Mail

Call 311 or 212-NEW-YORK (212-639-9675) to request a paper copy.

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