Coronavirus (COVID-19) Alert

Publications are currently unavailable by mail, but you can still get them online.

To find out how to have your car towed or what to do if your car is ever towed, you can request a Towing Services Guide about towing in New York City.

The Guide describes:

  • Your rights when dealing with private companies that tow cars
  • Private towing services related to accidents, breakdowns, private lots
  • Tow programs, including Directed Accident Response Program (DARP) and Rotation Tow Program (ROTOW)
  • Who to contact if your car is towed

Online

Get the Towing Services Guide.

Get information about a towed vehicle.

By Mail

Call 311 to request a paper copy.