Coronavirus (COVID-19) Alert
The Office of Labor Relations walk-in center, located at 22 Cortlandt Street in Manhattan, is closed until further notice.
The Health Benefits Program for Retirees phone line is providing automated information only.
Due to the closure of the office, retirees who mailed or faxed forms or correspondence on or after March 11, 2020 must resubmit inquiries and documents as follows:
Learn more about service changes.
If you are a City government retiree, you can get information about health plan benefits.
If you are a current City employee, contact your agency's health benefits representative in the Human Resources office.
Learn more about health plan benefits for City government retirees.
Office of Labor Relations
22 Cortlandt Street
New York, NY 10007
Walk-in Hours: Monday to Friday, 9 AM to 3 PM
NYC Medicare Advantage Plus Plan for Retirees
The City and the Municipal Labor Committee selected an alliance between Empire BlueCross BlueShield and Emblem Health to provide the NYC Medicare Advantage Plus Plan to City retirees and their eligible dependents.
The new start date for the NYC Medicare Advantage Plus Plan is April 1, 2022. You will remain on your current health plan until March 31, 2022. Also, you will be responsible only for one health plan’s deductible in the 2022 calendar year.
The new opt-out deadline has been extended to March 31, 2022. If you opted out of this plan already, you do not need to submit another opt-out form. You will be receiving an opt-out confirmation letter shortly.
If you do not opt out of the NYC Medicare Advantage Plus Plan, you will automatically be enrolled in the plan effective April 1, 2022.
You can get more information and assistance online and by phone.
Learn more about the NYC Medicare Advantage Plus Plan.
Get answers to frequently asked questions about the new plan.
- Agency: Office of Labor Relations
- Division: NYC Medicare Advantage Plus Plan Hotline
- Phone Number: (833) 325-1190
- Business Hours: Monday - Friday: 8 AM - 9 PM