Access-A-Ride provides transportation for people with disabilities whose disability prevents their use of accessible mass transit, public bus, or subway service for some or all trips. Access-A-Ride is operated by private carriers under contract to the City. 

The current fare for Paratransit/Access-A-Ride is $2.75.

You can get eligibility, fare, trip scheduling, and all other service information for Access-A-Ride. You can also request assistance with lost or found property, or make a complaint about Access-A-Ride.

If you would like help with filling out an application you can call Access-A-Ride to speak with an agent. Information about the application process is also available online.

Online

Get more information about Access-A-Ride.

Make a comment or complaint about Access-A-Ride.

By Phone

  • Agency: Metropolitan Transportation Authority
  • Division: Access-A-Ride
  • Phone Number: (718) 393-4999
  • Business Hours: Daily: 7 AM - 5 PM
  • Staff is available through the automated phone system during business hours. Automated assistance is also available in Spanish. If you get a busy signal, call (877) 337-2017.