Online
On the DCWP website, you can:
- Live chat with a DCWP representative
- Learn about laws you need to know and obey
- Learn about other licenses you might need
- Download valuable publications, tips, and FAQs
- Request an inspection
- Read checklists to learn what DCWP inspectors look for in your industry and avoid violations
- Learn how to handle consumer complaints
- Pay fines by credit card
- Resolve a DCWP violation
- Update important business information, including your contact information, your name or business name, or corporate officer information
- Request the replacement of a lost, stolen, or damaged DCWP license document
- Download DCWP's model contracts and model receipts, required signs, and other templates
Go to the DCWP Business Toolbox.
With a DCWP online account, you can:
- Access your DCWP records
- Renew a license
- Change address
- Change name
- Change officer information
- Request license replacement
- Follow the status of applications
- Submit additional documents as part of your license application (if you submitted your application at the DCWP Licensing Center)
Log in or register for a DCWP account.
By Phone
- Agency: Department of Consumer and Worker Protection
- Division: Bingo and Games of Chance Special Application
- Phone Number: (212) 487-4075
- Business Hours: Monday - Friday: 8 AM - 4 PM
In Person
In-person assistance at the DCWP Licensing Center and NYC Small Business Support Center is by appointment only.
- DCWP Licensing Center
42 Broadway
New York, NY 10004
Mon - Thu: 8 AM - 4 PM; last appointment at 3:30 PM
- NYC Small Business Support Center
90-27 Sutphin Boulevard, 4th Floor
Jamaica, NY 11435
Mon - Thu: 8 AM - 4 PM; last appointment at 3:30 PM
Email or call DCWP to schedule an appointment.
By Email
Email LicensingAppointments@dcwp.nyc.gov.
By Phone
- Agency: Department of Consumer and Worker Protection
- Division: Licensing Appointment Line
- Phone Number: (212) 436-0441
- Business Hours: Monday - Friday: 8 AM - 4 PM
