You can file a complaint about gaming cafes in New York City, including complaints about missing truancy signs. 

Gaming cafes are businesses that operate 3 or more publicly-accessible computers or electronic devices in which game software has been installed for the purpose of playing games on the premises. By law, these businesses must post a truancy sign.

What Happens Next

If you provide an email address with your Service Request, you will receive a notification by email. You may also be emailed a complaint form, which you must complete and return. Be sure to check your spam folder in addition to your inbox.

The Department of Consumer Affairs does not accept reports of rude employee behavior. You should report this type of complaint to the business.

For reports of discrimination, go to the Discrimination page.

The New York City Department of Consumer Affairs can help you with complaints about businesses in New York City. For complaints about businesses elsewhere, contact the local Consumer Affairs office or the State Attorney General's office.

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Learn how to file a complaint for a business outside of NYC.

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