Coronavirus (COVID-19) Alert

Three full-service Animal Care Centers located in Manhattan, Brooklyn and Staten Island are open. Services are provided by appointment only.

You can get more information online or by calling (212) 788-4000.

Visit the Animal Care Centers of NYC website.

You can report a stray animal, including:

  • Dogs
  • Orphaned kittens
  • Large wildlife (such as deer)
  • Stray animals in a park

Always use caution when near stray animals or wildlife.

Large Wildlife and Dogs

During normal business hours, Animal Care Centers of NYC (ACC) accepts reports by phone of large wildlife (such as deer), stray or abandoned dogs, or wandering dogs that appear to be lost pets. 

You may also bring a lost dog to a Care Center drop-off location.


Healthy Adult Cat

ACC does not capture or trap healthy stray or roaming cats and they do not accept reports about healthy mother cats that are still taking care of their kittens. However, you may bring in stray cats to one of the ACC Care Centers. Always use caution when trying to catch a stray animal.

You should leave mother cats with kittens where they are. The kittens will leave their mothers when they are able to take care of themselves. 


ACC will accept a report by phone if you have found kittens that appear to be orphaned. You may also bring a lost kitten to a Care Center drop-off location.

You should always use caution if you choose to help a kitten.  You should try to bring in a mother with her kittens whenever possible.

Make a Report to ACC

Call 311 for assistance by phone.

If you have found a dog with a City license tag on its collar, you can report it online. You will need to enter the 7-digit license number found on the tag.

The dog's owner will get an email notifying them that you have found their dog. The Department of Health will also be notified so it can assist in reuniting the dog with its owner if necessary.

Report a Lost Dog With a License Tag.

You may also drop the dog off at any Animal Care Centers of NYC (ACC) shelter or Care Center.


464 East Fordham Road (between Fordham University boundary and Washington Avenue)
Hours: Wednesday - Saturday: 9 AM - 5 PM, until further notice


2336 Linden Boulevard, Brooklyn (between Essex Street and Shepherd Avenue)
Hours: 7 days a week, 10 AM - 6 PM, until further notice


326 East 110th Street (between 1st and 2nd Avenues)
Hours: 7 days a week, 10 AM - 6 PM, until further notice


This location is closed until further notice.

92-29 Queens Boulevard  (Rego Park just south of the Long Island Expressway)


3139 Veterans Road West  (Route 440 South to Exit 1N - Arthur Kill Road. At stop sign, make left onto Veterans Road West)
Hours: 7 days a week, 10 AM - 6 PM, until further notice

ACC offices are closed during the below holidays.

  • Friday, January 1 - New Year's Day    
  • Monday, January 18 - Martin Luther King Jr. Day    
  • Friday, February 12 - Lincoln's Birthday    
  • Monday, February 15 - Washington's Birthday    
  • Monday, May 31 - Memorial Day    
  • Monday, July 5 - Independence Day    
  • Monday, September 6 - Labor Day    
  • Monday, October 11 - Columbus Day  
  • Thursday, November 11 - Veterans Day    
  • Thursday, November 25 - Thanksgiving    
  • Friday, December 24 - Christmas Day    
  • Friday, December 31 - New Year's Day    

You can report wild, stray or injured animals in parks to the Department of Parks and Recreation (DPR).

DPR does not handle reports about rats, pigeons, and squirrels.