Paid care workers include homecare and domestic workers such as:
- Home health aides
- Personal care aides
- Home attendants
- House cleaners
Paid care workers and employers in New York City can contact the Department of Consumer Affairs about:
- Legal rights for workers
- Legal responsibilities for employers
- Workplace questions
- Workplace complaints
You can also submit questions online, by email or telephone.
Learn more about resources available to paid care workers.
Live Chat is available for employer inquiries only. When you open the webpage, click the "Live Chat" button. Then, click the button in the middle of the screen that says "Live Chat with a DCA Representative to open a chat window."
Live Chat with a DCA representative for more information.
Ask questions about Paid Care Worker or Employer Assistance by emailing email@example.com.