Call 911
Call 911 to report hazardous tunnel conditions that threaten to cause an accident.

    Learn about or make a complaint about tunnels.

    You can report:

    • Dirt, debris, litter
    • Falling debris
    • Graffiti
    • Lighting
    • Potholes
    • Rough pavement

    Toll tunnels within the City include:

    • Hugh L. Carey (Brooklyn Battery)
    • Queens Midtown Tunnel


    Report a problem with a toll tunnel in New York City.

    Learn more about toll tunnels in New York City.

    Learn about cashless tolling.

    By Phone

    • Agency: Metropolitan Transportation Authority
    • Division: Bridges and Tunnels Travel Information
    • Phone Number: (212) 360-3000
    • Business Hours: 24 hours, 7 days a week

    Non-toll tunnels within the City include:

    • Battery Park Underpass
    • 1st Avenue Tunnel
    • Park Avenue Viaduct

    To report a lighting problem in a tunnel, go to the Street Lighting Repair Form page.

    • Agency: Port Authority of NY and NJ
    • Division: Tunnels, Bridges, and Terminals Customer Connection Information Line
    • Phone Number: (800) 221-9903
    • Business Hours: 24 hours, 7 days a week

    Toll Increases

    New toll rates at Port Authority of NY & NJ bridges & tunnels will go into effect Sunday, January 5th at 3 AM.

    Get information about the new toll rates.

    The Department of Environmental Protection responds to questions about the construction of City Water Tunnel Number Three and the blasting project along First and Second Avenues.

    Warning Signals

    A warning horn is sounded before all blasts. 

    • One long whistle indicates 3 minutes to blast.
    • Two short whistles indicate 1 minute to blast.
    • Three long whistles indicate the blast is over and all is clear.

    Call 311 to learn more.