Call 911
Call 911 to report hazardous tunnel conditions that threaten to cause an accident.

    Learn about or make a complaint about tunnels.

    You can report:

    • Dirt, debris, litter
    • Falling debris
    • Graffiti
    • Lighting
    • Potholes
    • Rough pavement

    Toll tunnels within the City include:

    • Brooklyn Battery Tunnel
    • Queens Midtown Tunnel

    Online

    Report a problem with a toll tunnel in New York City.

    Learn more about toll tunnels in New York City.

    Learn about cashless tolling.

    By Phone

    • Agency: Metropolitan Transportation Authority
    • Division: Bridges and Tunnels Travel Information
    • Phone Number: (212) 360-3000
    • Business Hours: 24 hours, 7 days a week

    Non-toll tunnels within the City include:

    • Battery Park Underpass
    • 1st Avenue Tunnel
    • Park Avenue Viaduct

    To report a lighting problem in a tunnel, go to the Street Lighting Repair Form page.

    • Agency: Port Authority of NY and NJ
    • Division: Tunnels, Bridges, and Terminals Customer Connection Information Line
    • Phone Number: (800) 221-9903
    • Business Hours: 24 hours, 7 days a week

    The Department of Environmental Protection responds to questions about the construction of City Water Tunnel Number Three and the blasting project along First and Second Avenues.

    Warning Signals

    A warning horn is sounded before all blasts. 

    • One long whistle indicates 3 minutes to blast.
    • Two short whistles indicate 1 minute to blast.
    • Three long whistles indicate the blast is over and all is clear.

    Call 311 to learn more.