You can get one-time help with expenses due to an unexpected situation or event. This emergency help is commonly known as a One Shot Deal.

You can get emergency cash help if:

• You are experiencing homelessness, or will lose your housing if you do not get help, or have received a rent demand notice
• Your gas or electricity has been shut off, or you got a notice saying that it will be shut off
• You lost clothes, personal items, or furniture because of theft, a fire, or a natural disaster 
• You are affected by domestic violence
• You have other issues that affect the health and safety of you or your family

Learn More

Online

Learn more about emergency cash help.

By Phone

• Agency: Human Resources Administration
• Phone Number: (718) 557-1399
• Business Hours: Monday - Friday: 8 AM - 5 PM
• You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available 24 hours a day, 7 days a week.

Apply

You can apply for emergency cash help with ACCESS HRA.

You can also apply at a Benefits Access Center.

Online

Visit the ACCESS HRA website.

Download the ACCESS HRA mobile app.

In Person

Find a Benefits Access Center.