You can get one-time help with expenses due to an unexpected situation or event. This emergency help is commonly known as a One Shot Deal.

You can get emergency cash help if:

  • You are experiencing homelessness or will lose your housing if you do not get help
  • Your gas or electricity has been shut off, or you got a notice saying that it will be shut off
  • You lost clothes, personal items, or furniture because of theft, a fire, or a natural disaster 
  • You are affected by domestic violence
  • You have other issues that affect the health and safety of you or your family

Learn More


Learn more about emergency cash help.

By Phone

  • Agency: Human Resources Administration
  • Phone Number: (718) 557-1399
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available in English and Spanish, 24 hours a day, 7 days a week.


You can apply for emergency cash help with ACCESS HRA.

You can also apply at a Benefits Access Center.


Visit the ACCESS HRA website.

Download the ACCESS HRA mobile app.

In Person

 Was this information helpful?   Yes    No