One Shot Deal (Emergency Cash Help)

Need something else?

You can get one-time help with expenses due to an unexpected situation or event. This emergency help is commonly known as a One Shot Deal.

You may be able to get emergency cash help if:

You are experiencing homelessness, or will lose your housing if you do not get help, or have received a rent demand notice
Your gas or electricity has been shut off, or you got a notice saying that it will be shut off
You lost clothes, personal items, or furniture because of theft, a fire, or a natural disaster
You are affected by domestic violence
You have other issues that affect the health and safety of you or your family

Online

Learn more about emergency cash help.

By Phone

Agency: Human Resources Administration
Phone Number: (718) 557-1399
Business Hours: Monday - Friday: 8 AM - 5 PM
Staff is available during business hours (except on City holidays). You can get help in most languages. The automated phone system is always available.

You can apply for emergency cash help with ACCESS HRA.

You can also apply at a Benefits Access Center.

Online

Visit the ACCESS HRA website.

Download the ACCESS HRA mobile app.

In Person

Find a Benefits Access Center.

If you submit an application for the One Shot Deal, you must have an eligibility interview.

You must call HRA for your eligibility interview to review your application or recertification. HRA staff will tell you which documents you must submit.

In-person face-to-face interview appointments are not available at this time. If you want to have your eligibility interview at an HRA Benefits Access Center, HRA will direct you to a telephone or to a customer service counter where you will have your interview.

Call 311 or 212-NEW-YORK (212-639-9675) for help.

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One Shot Deal (Emergency Cash Help)

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Eligibility Interviews

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