The Department of Finance (DOF) collects payment for charges from other City and State agencies, including fees for permits, repairs, inspections, and housing violations. You can pay these charges along with your property taxes.

Even if you don't normally get a bill because a mortgage company or bank pays your property taxes, you will still get a bill from DOF if you owe charges from another agency.

You are responsible for paying the charges, even though you have a mortgage. If you have questions or disagree with a charge from another agency, you must contact that agency directly. The name of the agency appears on your bill along with the charge.

DOF can help if you have a payment problem, but can't answer questions about why you were charged or remove or reduce the charges. You can request help with interest charges, a misapplied payment, a payment that was made that is not reflected on your account, and other payment issues.

Call 311 for assistance.

Coronavirus (COVID-19) Alert

As part of the citywide response to the Coronavirus, Department of Buildings (DOB) customers are strongly encouraged to immediately limit the amount of walk-in traffic to DOB offices.

Learn about the Department of Building's COVID-19 response.

The New York City Department of Buildings (DOB) issues fees to property owners for boiler, elevator, illuminated sign, and public assembly permits.

If you have questions about the charges or want to dispute them, you must contact the appropriate office at DOB.

NYC Department of Buildings
Boiler Division, Elevator Division, Signs Enforcement Unit, or Place of Assembly Unit
280 Broadway
New York, NY 10038

The New York City Department of Design and Construction (DDC) charges property owners fees for sewer connections, fencing, and sidewalk assessment.

You can learn more about these charges and how to dispute them by contacting DDC.

Email DDC staff questions or comments.

The New York City Department of Environmental Protection (DEP) charges property owners fees for sidewalk installation and repairs, water liens, frontage, and meters and sewers.

If you have questions about or want to dispute the initial charges, you must contact DEP.

By Phone

  • Agency: Department of Environmental Protection
  • Division: Bureau of Customer Services Water Meter Services and Billing
  • Phone Number: (718) 595-7000
  • Business Hours: Monday - Friday: 9 AM - 6 PM

Coronavirus (COVID-19) Alert

To ensure the safety of customers during the COVID-19 public health emergency, our customer service offices in all five boroughs will reopen BY APPOINTMENT ONLY on August 24, 2020. To make an appointment, please call:

Bronx
(718) 466-8481

Brooklyn
(718) 923-2629

Manhattan
(212) 643-2201

Queens
(718) 595-3258

Staten Island
(718) 876-6802

You must have an appointment to enter DEP's customer service offices and you must also wear a mask or face covering, as required by a New York State Executive Order. DEP has worked to minimize risks to both customers and staff by installing protective windows at all our counters and by discontinuing walk-in service to facilitate appropriate social distancing.

Learn more about DEP's COVID-19 response.

DEP Borough Offices

Department of Environmental Protection (DEP) Borough Offices are open Monday - Friday, from 9 AM to 5 PM.

Manhattan 
1250 Broadway, 16th Floor
(Between 5th Avenue and Broadway)
 
Bronx 
1932 Arthur Avenue, 6th Floor
(Between East 176th Street and East Tremont Avenue)
 
Brooklyn
250 Livingston Street, 8th Floor
(Between Elm Place and Bond Street)
 
Queens
96-05 Horace Harding Expressway, 1st Floor
(Between Junction Boulevard and Pedestrian Overpass)
 
Staten Island
60 Bay Street, 6th Floor
(Between Slosson Terrace and Bend)

The New York City Fire Department (FDNY) charges property owners fees for fire prevention inspections.

If you have questions about or want to dispute the initial fire prevention inspection charges, you must contact FDNY. You can learn more about the charges online.

Visit the FDNY website.

The Department of Health and Mental Hygiene (DOHMH) charges property owners fees related to rodent conditions found on the property.

Owners may be charged fees for:

  • Cleaning and sanitation
  • Extermination
  • Inspection
  • Rodent stoppage and proofing

You can learn more about these charges and how to dispute them by contacting DOHMH.

Call 311 for assistance.

New York State Homes and Community Renewal (NYSHCR) charges fees to owners of rent stabilized buildings in New York City.

You can learn more about these charges and how to dispute them.

Visit the NYSHCR website.

You can also send an email to PSU@NYSDHCR.gov.

The Department of Housing Preservation and Development (HPD) charges property owners fees for building registration, emergency repairs, heat and hot water violations, financial aid liens, shelter rent, and management fees.

You can learn more about these charges and how to dispute them by contacting HPD.

Online

Visit the HPD website.

You can also send a message to hpderp@hpd.nyc.gov.

By Mail or In Person

NYC Department of Housing Preservation and Development
ERP Research and Reconciliation Unit
100 Gold Street, Section 6C
New York, NY 10038

By Phone

Call 311 for assistance.

The Department of Small Business Services (SBS) collects fees from property owners and business owners located in Business Improvement Districts (BID).

A BID is a public-private partnership in which the property and business owners contribute money for the maintenance, development and promotion of their commercial district. Examples of BIDs include the Atlantic Avenue BID in Brooklyn and the Chinatown BID in Manhattan.

If your property is part of a BID, you will see the fees on your property tax bill.

You can learn more about these charges and how to dispute them by contacting SBS.

Online

Visit the NYC Small Business Services' website.

By Mail or In Person

NYC Department of Small Business Services
District Development Unit
110 William Street, 7th Floor
New York, NY 10038

The Tax Commission charges a $175 fee for each assessment review held for properties with an assessed value of 2 million dollars or more or a market value of 4 1/2 million dollars or more.

This fee will appear on the property owner's property tax bill.

Learn more about assessments and reviews on the Tax Commission website