The Federal government accepts complaints about the quality or danger of medical devices and machines.

This does not include complaints about consumer and merchant disputes.

Online

Report a problem with a medical device.

By Phone

  • Agency: United States Department of Health and Human Services
  • Phone Number: (877) 696-6775
  • Business Hours: Mon - Fri: 9:00 AM - 5:00 PM
  • Agents are available Monday through Friday from 10 AM to 4 PM. (Agents are unavailable on Thursdays from 12 PM to 1 PM)