Coronavirus (COVID-19) Alert

You must wear a mask inside indoor stations and onboard trains and buses. You do not have to wear a mask at outdoor train stations and platforms, or at bus stops. 

You can get a free mask at a subway station booth or from an LIRR or Metro-North station ambassador. Riders who refuse to wear a mask could get a $50 fine.

Get the latest information about MTA service during the COVID-19 pandemic.

Contact the MTA to report overcrowding or people not wearing masks on trains or buses.

You can get information about:

  • Fares
  • Routes
  • Schedules
  • Stations

You can also file a complaint or report lost or found property.

Online

Get information about Metro-North Railroad.

By Phone

  • Agency: Metropolitan Transportation Authority
  • Division: Metro-North Railroad Travel Information
  • Phone Number: (212) 532-4900
  • Business Hours: 24 hours, 7 days a week
  • Staff is available through the automated phone system at all times.

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