New York City inspects scales and measuring devices used by retail stores, including grocery stores and bodegas, and airports to make sure they are accurate. All markets must have a scale in their prepackaged food section.  

Businesses can request scale inspections online, by email or by fax.

The City will notify you of your inspection date within 15 days of receiving your scale inspection request (5 days if you have a previously condemned scale).

A City inspector will visit your business location unless you are a Mobile Vendor (Mobile Vendors must bring their scales to the Department of Consumer Affairs Testing Station).  Average inspection time is 15 to 30 minutes per scale.  

The City will place a current official seal on scales that pass inspection.  

You cannot use scales that fail inspection.

Fees

Fee amounts for scales inspected by the Department of Consumer Affairs are below.

  • $20 per scale for scales up to and including 15 kg (33 lb) capacity
  • $40 per scale for scales over 15 kg and including 300 kg (661 lb) capacity
  • $100 per scale for scales over 300 kg and including 1,500 kg (3,307 lb) capacity

Fee amounts are set by New York State Weights and Measures Regulations. The City will bill you for the scale inspection fee after the inspection.

Online

Submit a request for a scale inspection.

Visit the Department of Consumer Affairs' website.

To request an inspection, contact: scaleinspection@dca.nyc.gov

By Fax

Fax your request for an inspection to (718) 349-2576

The deadline to submit your request is based on the type of scale inspection.

  • Annual Inspection: Deadline is at least 60 days before scale's annual expiration date.
  • New Scale Inspection: Deadline is at least 30 days before you begin using the scale.
  • Previously Condemned Scale: Deadline is within five (5) days of last inspection.
  • Repaired Scale Inspection: Deadline is at least 30 days before you begin using the scale.

Mobile Vendors must bring their scales to the Department of Consumer Affairs Testing Station.  An inspection can be scheduled between 9:00 AM and 2:00 PM on weekdays.

In Person

Department of Consumer Affairs Testing Station
245 Meserole Avenue
Brooklyn, NY 11222
(Between Moultrie and Humboldt Streets)