A local case management agency can enroll an adult age 60 and older in a meal delivery program, if the senior is unable to attend a group meal program or prepare their own meals. The meal delivery program would deliver nutritionally balanced meals to the enrolled senior's home.

You can request home delivered meals, request a change to delivery schedule, and make complaints about the quality of food or service.

A local case management agency can enroll an adult age 60 and older in a meal delivery program. If the senior is unable to attend a group meal program or prepare their own meals, nutritionally balanced meals will be delivered to their home.

Eligibility

In order to receive home delivered meals, a senior must be evaluated by a case manager at a participating agency. Older adults who receive home care eight or more hours a day are generally not eligible for home delivered meals, as the attendant is expected to prepare meals for the senior.  Exceptions are made when a senior has no cooking facilities, cannot afford to purchase food, or requires a kosher meal that the attendant cannot prepare.

Use Site Finder to search for a Senior CBO. Senior Community-Based Organizations (CBOs) provide help with meal delivery program enrollment.

A local case management agency will provide urgent assistance to seniors who need to begin receiving home delivered meals immediately.

You can receive this assistance if you are a senior age 60 and older and you are unable to attend a group meal program or prepare your own meals.

Assistance will also be provided if you are a senior and you are not sure if you are already enrolled in a home delivered meal program.

Use Site Finder to search for a Senior CBO. Senior Community-Based Organizations (CBOs) can provide help with receiving home delivered meals immediately.

The Department for the Aging will follow up on reports that a senior did not receive his or her regularly scheduled meal delivery.  

The Department for the Aging does not have a contract with "God's Love We Deliver" and does not accept complaints about missed deliveries from this agency.

Meals may be delivered as late as 3 PM. In some areas of the city, weekend meals are delivered ahead of time during the weekday.

On weekdays, a Department for the Aging staff member will try to call you back within 2 hours, to assess the situation and then arrange for a meal delivery.

You can make a complaint about programs that provide home delivered meals for seniors age 60 or older and the quality of the food they deliver. 

The Department for the Aging does not have a contract with "God's Love We Deliver" and does not accept complaints about this agency.

A local case management agency will assist with changing the delivery schedule of home delivered meals for seniors, including switching between daily hot meals to weekly frozen meals.

The agency will also help if you want to cancel your enrollment and stop receiving meals.

Holiday Schedules

You should contact your case management agency for information about the delivery of meals during holidays.

Use Site Finder to search for a Senior CBO. Senior Community-Based Organizations (CBOs) can provide help with changing or cancelling your home delivered meals.