Older Adults can get meals delivered through the Home Delivered Meals program. This is for eligible adults age 60 and older.

If you already receive meals, you can:

  • Report a missed delivery
  • Cancel or resume service
  • Make complaints about the quality of food or service

A local case management agency can enroll an older adult age 60 and older in a meal delivery program.

This is for older adults who are unable to:

  • Attend a group meal program
  • Prepare their own meals

To participate, you must be evaluated by a case manager at a participating agency. 

Older adults who receive home care for eight or more hours a day are generally not eligible. Your home care attendant is expected to prepare meals. 

Exceptions are made when an older adult:

  • Has no cooking facilities
  • Cannot afford to purchase food
  • Required a kosher meal that the attendant cannot prepare

Find a case management agency.

Use Site Finder to search for a case management agency. You can contact them by phone. Leave a message with your contact information if no one answers. You will get a call back.

Depending on your address and situation, you may be advised to go to a different location.

The Department for the Aging (NYC Aging) will follow up on reports of missed meal deliveries. 

NYC Aging does not have a contract with "God's Love We Deliver". They do not accept complaints about missed deliveries from this agency.

Call 311 or 212-NEW-YORK (212-639-9675) to report the problem.

You can make a complaint about:

  • Programs that provide home-delivered meals for older adults
  • The quality of the food they deliver

Please note the Home Delivered Meals program provides one meal a day.

NYC Aging does not have a contract with "God's Love We Deliver". They do not accept complaints about this agency.

Call 311 or 212-NEW-YORK (212-639-9675) to report the problem.

Case Management Agencies can help you:

  • Stop home delivered meals  
  • Resume home delivered meals

Find a case management agency.

Use Site Finder to search for a case management agency. You can contact them by phone. Leave a message with your contact information if no one answers. You will get a call back.

Depending on your address and situation, you may be advised to go to a different location.

  Was this information helpful?   Yes    No