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The application period for the 2023-2024 Emergency HEAP Benefit has closed.

If you are eligible, the Emergency HEAP Benefit can help you heat your home if you are in a heat or heat related emergency.

Emergency HEAP benefits and eligibility are based on:

  • Income
  • Available resources 
  • The type of emergency

Learn more about the Emergency HEAP benefit.

The application period for the 2023-2024 Emergency HEAP Benefit has closed.

The Human Resources Administration has 30 business days from the date your application is received to make a decision on your application. A notice is mailed to you when a decision is made on your application.

You can check the status of your HEAP application by phone.

  • Agency: Human Resources Administration
  • Phone Number: (718) 557-1399
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available in English and Spanish, 24 hours a day, 7 days a week.

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