Need something else?

You can file a complaint about a:

  • Telephone bill
  • Local or long distance telephone company
  • Cell phone coverage
  • Cell phone service provider

You can make a complaint about a cell phone service provider or cell phone coverage.

For complaints about a cell phone handset or equipment, you should contact the store where you bought the items.

Online

Submit a phone complaint.

Learn about cell phone coverage.

By Phone

  • Agency: Federal Communications Commission
  • Phone Number: (888) 225-5322
  • Business Hours: Mon - Fri: 8:00 AM - 5:00 PM

Cell Phone Antenna or Tower Complaint

The City does not regulate or control cell phone towers or antennas on buildings.

The placement of antennas is a private matter between landlord and cell phone company.

Learn about potential radiation hazards from transmitters or cell phones.

You can make a complaint about incorrect or unexplained charges on your landline, cell phone, or wireline telephone bill.

Online

Submit a phone complaint.

By Phone

  • Agency: Federal Communications Commission
  • Phone Number: (888) 225-5322
  • Business Hours: Mon - Fri: 8:00 AM - 5:00 PM

You can make a complaint to the State about local and long distance telephone companies.

  • Agency: New York State Public Service Commission
  • Division: Department of Complaints
  • Phone Number: (800) 342-3377
  • Business Hours: Mon - Fri: 8:30 AM - 4:00 PM
  • Staff is available through the automated phone system during business hours.