Need something else?

  • Affordable Connectivity Program for information about the Federal program that helps low-income households pay for broadband service and internet-connected devices

You can get fast, reliable, and affordable access to broadband services.

The City offers a variety of programs that: 

  • Enhance access to broadband services in underserved areas of New York City
  • Provide broadband education, awareness, training, and support to schools and other community organizations
  • Stimulate demand for broadband, local economic growth, and job creation

These broadband access programs include:

  • Big Apple Connect
  • LinkNYC
  • Parks WiFi
  • Harlem WiFi
  • NYC Connected Communities
  • NYCHA Digital Vans
  • TWC Learning Labs

Learn more about broadband access programs.

View an interactive map of program partner locations.

Learn about NYCHA Digital Vans.

NYC’s Office of Technology and Innovation officially launched Big Apple Connect in September 2022 to ensure that NYCHA residents have access to free, fast, reliable, and safe internet.

NYCHA residents without existing home internet will be able to sign up for Big Apple Connect with either Optimum or Spectrum (service provider will depend on where you live). Existing Optimum and Spectrum customers will have their bills reduced to as low as $0, as monthly internet and basic cable TV charges are eliminated.  

NYCHA residents in eligible developments can receive the following for free:

  • Internet connections with download speeds of up to 300 Mbps
  • Wireless router
  • Modem
  • Basic cable TV
  • Cable box and remote control

Residents of select NYCHA developments are eligible to enroll in Big Apple Connect. More developments will be added throughout 2023.

More information, including the full list of eligible NYCHA developments, is available online. You can also get assistance by phone.


Learn more about Big Apple Connect.

By Phone

If you live in an eligible NYCHA development, you must contact the service provider that covers your development.

  • Agency: Optimum
  • Phone Number: (866) 580-1410
  • Business Hours: Monday - Saturday: 10 AM - 7 PM

  • Agency: Spectrum
  • Phone Number: (866) 960-1754
  • Business Hours: 24 hours, 7 days a week

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