Many services and benefits are available to all New Yorkers, regardless of immigration status.

You can get an online guide of resources and referrals for:

  • Family services
  • Education and literacy
  • Health care
  • Housing
  • Food assistance
  • Disaster assistance
  • Public safety 
  • Immigration legal help
  • Protection from discrimination

Online

Get information on NYC services for recently arrived immigrants.

Learn about legal resources for immigrant New Yorkers.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.

You can call the City-funded, free, and safe Mayor’s Office of Immigrant Affairs (MOIA) Immigration Legal Support Hotline to get:

  • Answers to immigration policy questions
  • Information on how and where to find City-funded, free, and safe immigration legal help

The Hotline does not schedule legal appointments directly. The Hotline can help you find a provider that speaks your language and is geographically close to you.

If your annual household income is more than 200% of the Federal Poverty Level, you may not be eligible to receive services from certain City-funded legal service providers.

More information and assistance is available online and by phone.

Online

Visit these webpages to learn about:

You can also visit nyc.gov/KnowYourRightsto learn about what to do if a friend or family member is detained by Immigration and Customs Enforcement (ICE). Information is available in multiple languages.

By Phone

  • Agency: Mayor's Office of Immigrant Affairs
  • Division: MOIA Immigration Legal Support Hotline
  • Phone Number: (800) 354-0365
  • Business Hours: Monday - Friday: 9 AM - 6 PM
  • You'll hear an automated message that will ask for your language. During business hours, you'll then be connected to an agent.

Asylum seekers who have just arrived in New York City can get free and confidential help. This help is available at the Asylum Seeker Resource Navigation Center.

To be eligible, you must:

  • Provide U.S. Immigration and Customs Enforcement paperwork showing that you entered the U.S. Southwest Border on or after January 1, 2022,
  • Currently live in New York City,
  • Make an appointment with the Center.

Learn more on the Asylum Seeker Resources page.

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