Reduced-fare MetroCards are available for riders who are 65 or older or riders who have qualifying disabilities. The reduced fare is half the base fare. (For example, the base fare for subways and local buses is $2.75, so the reduced fare is $1.35.)
Your reduced-fare card will have your name and photo on it. If you don’t have your card with you, you can pay the reduced fare in cash.
Learn more about Reduced-Fare MetroCards.
How to Apply
You can apply by mail or in person at the MTA Customer Service Center or a MetroCard Bus or Van. If you choose to apply in person at the Customer Service Center, you must make an appointment.
Instructions, applications, and locations are available online.
Learn how to apply for a Reduced-Fare MetroCard.
Schedule an appointment at the Customer Service Center.
Fair Fares NYC MetroCards
If you are between the ages of 18 and 64, meet certain income guidelines, and are not eligible for any other transportation discount program, you may be eligible for a discounted MetroCard through Fair Fares NYC instead.
To learn more, visit the Fair Fares NYC page.
You can get more information and assistance by phone.
- Agency: Metropolitan Transportation Authority
- Division: New York City Transit Customer Service
- Phone Number: 511
- Business Hours: Daily: 6 AM - 10 PM
- Staff is available through the automated phone system during business hours. Call volume is often high. If you don't get through, call back later.