The current fares are: 

• Subways, local buses, and Staten Island Railway: $2.90 (Reduced Fare: $1.45)
• Single ride (only sold at subway vending machines): $3.25
• Unlimited 7-day MetroCard: $34 (Reduced Fare: $17)
• Unlimited 30-day MetroCard: $132 (Reduced Fare: $66)
• Express bus: $7 (Reduced Fare, during off-peak hours only, will remain at $3.25)
• Paratransit and Access-A-Ride: $2.90

Learn more MTA fare increases.

One Metro New York (OMNY)

OMNY is MTA’s new contactless fare payment system that will eventually replace the MetroCard. MetroCard sales will end after December 31, 2025. MetroCards will continue to be accepted into 2026. With OMNY, you can use your own contactless card or smart device to pay your fare.

OMNY is currently available at all:

• Subway stations
• MTA-operated buses
• Staten Island Railway (SIR)
• Hudson Rail Link
• Roosevelt Island Tram
• AirTrain-Howard Beach and AirTrain-Jamaica stations in New York City

OMNY supports full-fare and reduced-fare pay-per-ride options, including free transfers and fare capping.

Learn more about OMNY.

OMNY Fare Capping

The fare capping program is available for full-fare and Reduced-Fare OMNY trips on New York City subways and local, limited, and Select Bus Service buses. With this program, you will always pay the lowest fare each week if you use OMNY, no matter how many trips you take. You will not have to pay upfront for an unlimited 7-Day MetroCard. 

The program would apply only to trips taken using the OMNY contactless fare payment system. You must use the same contactless bank card, smart device, or OMNY card for each trip.

If you paid $34 in fares (or $17 if you are a Reduced-Fare customer), you will automatically receive free, unlimited rides for the rest of the week. The seven-day period begins with your first tap and resets every seven days.

Express buses, group trips, and transfers do not count toward the weekly cap.

Learn more about OMNY fare capping.

Further Assistance

You can get more information and assistance with OMNY by phone.

Reduced fares are available for riders who are 65 or older or riders who have qualifying disabilities.

The reduced fare is half the base fare. (For example, the base fare for subways and local buses is $2.90, so the reduced fare is $1.45.) 

Please note: If you are between the ages of 18 and 64, meet certain income guidelines, and are not eligible for this or any other transportation discount program, you may be eligible for a discounted MetroCard through Fair Fares NYC instead. To learn more, visit the Fair Fares NYC page. 

How to Apply

You can apply by mail or in person at the MTA Customer Service Center in Lower Manhattan, Monday through Friday, 9 AM to 5 PM (except holidays). 

3 Stone Street
New York, NY 10004

The online application is not currently available.

As the MTA transitions Reduced-Fare customers from MetroCard to OMNY, new customers who apply may experience longer processing times up to three months before receiving a Reduced-Fare OMNY card.

Learn more about Reduced-Fare MetroCards and how to apply.

Reduced-Fare OMNY Cards 

Reduced-Fare customers can now tap to pay with OMNY. With OMNY, you can:

• Pay 12 fares in seven days, and the rest of your rides for those seven days are free
• Skip the vending machine and load your card online with a free OMNY account
• Get the same free transfers you did with MetroCard

Learn more about Reduced-Fare OMNY.

Further Assistance

You can get more information and assistance by phone.

Mobile sales buses and vans bring MTA services to you. You can get help and complete common MTA transactions at one of their scheduled locations.

Services include:

• Get help with a Reduced-Fare application
• Get more information about OMNY and sign up
• Transfer MetroCard balances (full-fare and Reduced-Fare to OMNY account)
• Report a lost or stolen Reduced-Fare MetroCard
• Ask the team about any OMNY-related issues
• Add money to your OMNY card

Note that mobile sales buses and vans are making credit card transactions for OMNY only. You can still buy a MetroCard using cash.

Learn more about mobile sales vehicles, including schedules.

Report Lost Property

If you think you lost an item on a train or in a subway station, talk to an MTA representative in the station booth closest to where you lost your property. If it was turned in, it will be at the booth until it is moved to the NYC Transit Lost Property Unit.

If you lost an item on a bus, call 511 to see if your property is at the bus depot. Articles lost on a bus or turned in to a Bus Operator are delivered to that bus or driver's bus depot. Your property will be held at the bus depot before it is sent to the NYC Transit Lost Property Unit.

If you don’t find it, file a claim with the Lost Property Unit as soon as possible.

Online

Contact the Metropolitan Transportation Authority (MTA).

File a claim for your lost item.

Visit the MTA's lost and found website.

By Phone

You can submit reports online or by phone to the MTA about:

• Feedback about subway or bus service, MTA employees, subway advertising, or the MyMTA app
• Existing Graffiti at MTA locations
• Maintenance, comfort, or cleanliness issues in a station or on a bus or train
• Problems with a MetroCard vending machine
• Problems with service status trackers and alerts
• Report rats and other animals at MTA locations
• Smoking or vaping in a bus or train

Online

Submit complaints, compliments, and feedback about the MTA.

By Phone