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The New York City Water Board is responsible for establishing rates and charges and collecting user payments from customers for services provided by the water and wastewater utility systems of the City of New York.

Water consumption is determined by the amount of water that flows through the meter. The sewer rate is set at 159% of the water charges.

As of July 1, 2021, water costs $4.10 per 100 cubic feet (748 gallons) and the combined cost of water and sewer is $10.61 per 100 cubic feet. The minimum water and sewer charge per metered household remains at $1.27 per day.

If the property is billed through the Multi-Family Conservation Program, the annual charge per unit is $1,081.33.

If you have any questions or need additional information, assistance is available:

Online

Learn more about the water rate increases.

By Email

customerservice@dep.nyc.gov

By Phone

  • Agency: Department of Environmental Protection
  • Division: Bureau of Customer Services Water Meter Services and Billing
  • Phone Number: (718) 595-7000
  • Business Hours: Monday - Friday: 9 AM - 6 PM

The Department of Environmental Protection's budget is funded by the money it collects through water and sewer rates.

As the Agency begins or continues several major projects over the next few years, including the ongoing construction of Water Tunnel No. 3, repairs to the Delaware Aqueduct, and major upgrades and repairs to treatment plants, sewers and other water infrastructure, budgetary needs will be great.

Most of these projects are mandated by Federal or State regulators, and all will ensure that the health of the City’s waterways continues to improve and that the department continues to provide clean, safe water to New Yorkers into the future.

Combined Water and Sewer rate history per 100 cubic feet (748 gallons):

  • 7/1/21 - 6/30/22: Rate increased 2.76% = $10.61
  • 7/1/20 - 6/30/21: No increase = $10.33
  • 7/1/19 - 6/30/20: Rate increased 2.31% = $10.33
  • 7/1/18 - 6/30/19:  Rate increased 2.36% = $10.10 
  • 7/1/17 - 6/30/18:  No increase = $9.87
  • 7/1/16 - 6/30/17:  No increase = $9.87
  • 7/1/15 - 6/30/16:  Rate increased 2.97% = $9.87
  • 7/1/14 - 6/30/15:  Rate increased 3.35% = $9.58
  • 7/1/13 - 6/30/14:  Rate increased 5.6% = $9.27
  • 7/1/12 - 6/30/13:  Rate increased 7.0% = $8.78
  • 7/1/11 - 6/30/12:  Rate increased 7.5% = $8.21
  • 7/1/10 - 6/30/11:  Rate increased 12.9% = $7.64
  • 7/1/09 - 6/30/10:  Rate increased 12.9% = $6.76
  • 7/1/08 - 6/30/09:  Rate increased 14.5% = $5.98
  • 7/1/07 - 6/30/08:  Rate increased 11.5% = $5.23
  • 7/1/06 - 6/30/07:  Rate increased 9.4% = $4.69

Minimum charges:

  • 7/1/21 -6/30/22 = $1.27 per day
  • 7/1/20 -6/30/21 = $1.27 per day
  • 7/1/19 -6/30/20 = $1.27 per day
  • 7/1/18 - 6/30/19 = $1.27 per day
  • 7/1/16 - 6/30/17 = $1.27 per day
  • 7/1/15 - 6/30/16 = $1.27 per day
  • 7/1/14 - 6/30/15 = $1.27 per day
  • 7/1/13 - 6/30/14 = $1.27 per day
  • 7/1/12 - 6/30/13 = $1.19 per day
  • 7/1/11 - 6/30/12 = $1.11 per day
  • 7/1/10 - 6/30/11 = $1.04 per day
  • 7/1/09 - 6/30/10 = $0.91 per day
  • 7/1/08 - 6/30/09 = $0.80 per day
  • 7/1/07 - 6/30/08 = $0.70 per day
  • 7/1/06 - 6/30/07 = $0.62 per day

Learn more about the water rate increases.

Certain qualifying organizations may be entitled to an exemption from water and sewer charges. Eligibility depends on several factors and interested parties should review and complete the exemption application. All supporting documentation and required forms must be mailed or delivered to the address provided in the general instructions on the form.

Download the DEP Application for Exemption from Water and Sewer Charges.

Learn more about exemptions from water and sewer charges.

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