Services for Non-English Speakers
There will be free interpreter services in all foreign languages available at all times at all Enrollment Centers.
Appointments are currently required to apply for an IDNYC card at all Enrollment Centers. 311 can make an appointment for you, or you can also go online. You can make appointments on behalf of others.
Services for the Blind or Visually Impaired
IDNYC offers applications in Braille and in large print (16 point font). They are available on request at the Enrollment Centers. The website is also accessible for those using screen readers.
311 can make an Enrollment Center appointment for you.
Services for the Deaf or Hard of Hearing
American Sign Language (ASL) interpretation is available through a video relay service at all enrollment locations.
If you prefer in-person sign language interpretation, you must request that at least 2 business days in advance of your appointment. If you did not request an interpreter in advance, there may be a wait of up to 2 hours for a sign language interpreter when you arrive at your appointment.
311 can make an appointment for you, or you can make your appointment online.
Services for the Physically Disabled
All materials at Enrollment Centers will be accessible to applicants.
All IDNYC Enrollment Centers comply with the Americans with Disabilities Act (ADA) and are accessible.
IDNYC has a full disability access plan, which is available online at nyc.gov/IDNYC.