New York City residents who want to apply for an IDNYC card must fill out a new application. You can get an IDNYC application form at any IDNYC Enrollment Center. The application is available in over 35 languages.

Appointments are not required at all Enrollment Centers. However, they are still highly recommended.

If you already have an IDNYC card and need a replacement card, you must also fill out a new application. Learn more about replacement IDNYC cards on the IDNYC Card Corrections, Changes, and Lost Cards page.

Currently, you can only apply for a new or replacement IDNYC card in-person at an IDNYC Enrollment Center. Applicants ages 10 to 13 must always apply in person. 

All applicants must visit an IDNYC Enrollment Center to complete the enrollment process.  You must bring documents to your appointment that prove your identity and that you live in one of the 5 boroughs of New York City.

IDNYC Enrollment Center staff will review your documentation and complete the enrollment process. Your original application and documentation will be returned to you during your visit. Your photograph will be taken.

If your application is approved, you should receive your IDNYC card in the mail approximately 14 business days after you visit an IDNYC Enrollment Center.

You can submit a renewal application online or in person at an IDNYC Enrollment Center. You are encouraged to submit your renewal online.

In general, you may renew your card up to 90 days before it expires, and up to 1 year after it expires. If your card expired more than 1 year ago, you will need to apply for a new IDNYC card at an IDNYC Enrollment Center.

During the COVID-19 pandemic, IDNYC expanded the renewal period for all cardholders whose cards expired in 2020, 2021 or 2022. If your card expired in 2020, 2021 or 2022 you may renew your card through December 31, 2023. 

If your card expires in 2023, you may renew your card 90 days before the expiration date or within one year after the expiration date. After this date, you will not be able to renew your card and will need to submit a new application at an IDNYC Enrollment Center. 

If you choose to submit a renewal application online, you can update information on your card (such as address, email, phone number or emergency contact) through the Quick Renew Process. Some changes may require you to upload and submit a scanned copy of your documentation to make the change. Other changes (such as name or date of birth) may require you to complete your renewal in person at an IDNYC Enrollment Center.

Online

Renew your IDNYC card online. 

You will need your IDNYC number to renew online, which can be found on the front of your card.  You will also have to log in or sign up for an account with IDNYC before renewing your card online.

In Person

Appointments are not required. However, making an appointment allows IDNYC to better serve you and limit extended wait times. If you would like to submit your renewal application in person at an IDNYC Enrollment Center, IDNYC highly recommends that you make an appointment.

Find an IDNYC enrollment center.

There are IDNYC Enrollment Centers in all five boroughs, including some temporary Pop Up locations.

Appointments are not required at Enrollment Centers. However, they are still highly recommended.

Mobile Enrollment Center (IDNYC on the Go)

The IDNYC Mobile Command Center is an enrollment center on wheels that visits locations throughout the city. It operates like any other IDNYC Pop Up IDNYC Enrollment Center. Appointments may be required. 

When the bus is scheduled to visit a location, it will be listed in IDNYC's appointment tool. These scheduled visits will also be displayed on the IDNYC website's “Location” page, listed under the Pop Up IDNYC Enrollment Centers section. A long-range schedule of the bus's appearances is not available. 

The vehicle complies with the Americans with Disabilities Act (ADA) and is accessible. 

Temporary Pop Up Enrollment Centers

In addition to the permanent IDNYC Enrollment Centers in each borough, Pop Up Enrollment Centers open temporarily throughout the City.

If the location where you started your application process has closed, you should make an appointment at another Enrollment Center. 

If you applied at a temporary location and were instructed to pick up your IDNYC card because it will not include an address, the IDNYC staff members should have told you from which permanent location to pick it up. If you have questions, 311 can forward your information to IDNYC and a staff member will contact you. You should provide your IDNYC Number from the receipt given to you at the Enrollment Center.

Appointments are not required. However, making an appointment allows IDNYC to better serve you and limit extended wait times. If you need to visit an IDNYC Enrollment Center, IDNYC highly recommends that you make an appointment. 

You can make an appointment for you or for someone else online or through 311. IDNYC Enrollment Centers also accept walk-ins on a limited basis. 

You will get a confirmation number when you make your appointment. You will not need your confirmation number when you go to your appointment.

If you provide an email address when you make your appointment, you should receive an email with your appointment date, time, and location.  It should also include your confirmation number. 

To reschedule, cancel, or look up your current IDNYC appointment, you need to provide your Confirmation Number and the exact spelling of your first and last name.

You can reschedule, cancel, or look up your appointment online at nyc.gov/IDNYC, or 311 can do it for you. 

If you are using a document that is in a language other than English or Spanish, IDNYC staff must arrange for a translator to be present at your appointment. 

To be sure that a translator will be available for your appointment, you can ask 311 to send that request to IDNYC. IDNYC staff will then contact you to schedule your appointment. If you do not make this request, you may need to wait for a translator or schedule another appointment.

All translation services will be provided free of charge.

Services for Non-English Speakers

Free interpretation services in all foreign languages are available at all times at IDNYC Enrollment Centers.

Services for the Blind or Visually Impaired

IDNYC offers applications in Braille and in large print (16 point font). They are available upon request at IDNYC Enrollment Centers. The website is also accessible for those using screen readers.

Services for the Deaf or Hard of Hearing

American Sign Language (ASL) interpretation is available through a video relay service at IDNYC Enrollment Centers.

Services for People with a Physical Disability

All IDNYC Enrollment Centers comply with the Americans with Disabilities Act (ADA) and are accessible.

IDNYC has a full disability access plan, which is available online at nyc.gov/IDNYC.

The IDNYC homebound program is temporarily suspended. However, 311 can still send your information to the IDNYC Homebound team and a representative will follow up with you regarding next steps. 

If you are able to get to an IDNYC Enrollment Center, all sites comply with the Americans with Disabilities Act (ADA) and are accessible. IDNYC staff will provide reasonable accommodations upon request.

Examples of the types of reasonable accommodations that can be provided are:

• Sign Language interpretation
• Help for someone who is blind
• Scheduling at convenient times
• Help reading and completing forms

If your IDNYC application is denied, you will receive a letter that will explain the reason your application was denied.

If you would like a secondary review of your denied application, you must call 311 or 212-NEW-YORK (212-639-9675) within 30 days of the date on the denial letter. 

311 will forward your request to IDNYC staff who will contact you within 14 business days, to schedule an appointment for a secondary review. Please do not schedule your own appointment. Secondary Review appointments are only made by IDNYC staff.

You may also reapply for an IDNYC card at any time. 

If you have additional questions or concerns, 311 can forward your comments to IDNYC.

IDNYC cards are only issued by the IDNYC program. They are currently free.

You can report someone you think is selling fake IDNYC cards.