Repairs by Property Owners
If you agree with the Notice of Violation, you should hire a contractor licensed by the Department of Consumer and Worker Protection (DCWP). The contractor will obtain a sidewalk construction permit to perform the work.
Any contractor performing sidewalk repair costing more than $200 must have a Home Improvement Contractor License from DCWP to operate legally in New York City.
You can use DCWP’s website to check if a contractor is licensed.
Check a license.
You can get more information about sidewalk repair and maintenance, including tips for hiring a contractor, on DOT's website.
Learn about sidewalk repair.
Repairs by the City
The City does not accept requests to repair your sidewalk.
If sidewalk defects are not repaired within 75 days after a Sidewalk Violation Notice was issued, DOT may perform the work and bill you for the repair.
An installment payment plan is available to eligible owners of certain residential properties who have been billed by DOT for sidewalk repair charges. To learn more, go to the Sidewalk Repair Payment Plan page.
Winter Weather and Repair Work
If a violation is received during the winter, cold weather will most likely prevent work from being done. DOT contractors will not do the work until weather permits.