Under the Fair Workweek Law, fast food, retail, and utility safety employers in New York City must give workers predictable work schedules. 

Also, fast food employers: 

  • Must give existing workers the chance to work more hours before hiring new workers 
  • Cannot fire or lay off workers or reduce their hours by more than 15% without just cause or a legitimate economic reason

Fast food, retail, and utility safety workers and employers in New York City can get more information and assistance from the Department of Consumer and Worker Protection (DCWP) about:

  • Legal rights for fast food, retail, and utility safety workers
  • Legal responsibilities for fast food, retail, and utility safety employers
  • Complaints about employers

Online

By Phone

A DCWP representative can answer questions during regular business hours. test

Call 311 for assistance.

Retail and utility safety worker rights under the Fair Workweek Law include:

  • 72 hours’ advance notice of work schedule
  • No on-call shifts
  • No call-in shifts within 72 hours of the start of the shift
  • No shift cancellations with less than 72 hours’ notice
  • No shift additions with less than 72 hours’ notice unless worker consents in writing
  • Updated written schedule from employers if changes are made with less than 72 hours’ notice

Fast food worker rights include:

  • No firing or reduction of hours without just cause
  • No layoffs except for economic reasons
  • Written explanation for firing, reduction of hours, or layoff 
  • Regular schedule and first work schedule in writing on or before first day of work
  • 14 days’ advance notice of work schedule
  • Premium pay for schedule changes by employer less than 14 days before the first shift on the work schedule and the right to say no to additional hours
  • $100 premium to work “clopening” shifts and the right to say no
  • Priority to laid-off or current workers to work newly available shifts before employer hires new employees

The NYC Department of Consumer and Worker Protection (DCWP) recently completed an investigation of Chipotle Mexican Grill. DCWP opened the investigation due to employee complaints of violations of NYC’s Fair Workweek Law and Paid Safe and Sick Leave Law.

DCWP reached a settlement with Chipotle. You may be eligible for $50 per week you worked at a Chipotle in New York City if you worked in an hourly position from November 26, 2017 to April 30, 2022.

Arden Claims Services (ACS) is administering the settlement on behalf of DCWP. ACS will send notices to covered employees starting September 18, 2022.

  • If you were employed at a Chipotle in New York City on April 30, 2022, you will receive a check in the mail.
  • If your employment ended before April 30, 2022, you will receive information on how to request payment online or by mail.

You can get more information and updates from ACS online, by email, or by phone. You can also monitor DCWP's website for any updates.

Online

Visit the Chipotle Fair Workweek Settlement website.

By Email

Chipotle.info@ardenclaims.com

By Phone

  • Agency: Arden Claims Services LLC
  • Phone Number: (877) 817-9017
  • Business Hours: 24 hours, 7 days a week
  • You will reach a voice recording in English and Spanish with settlement updates and a referral to the website and email.

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