The Department of Small Business Services (SBS) has launched the New York City Business Express Service Team (NYC BEST). Through this initiative, small businesses can receive one-on-one expert support to navigate City government for free.

You will be connected to a single point person to help:

  • Understand City rules and requirements
  • Work with City agencies to get licenses and permits faster
  • Prepare for inspections and fix any issues beforehand
  • Understand violations you’ve received and help address them

NYC BEST is a collaboration between several key agencies including:

  • Small Business Support (SBS)
  • Department of Buildings (DOB)
  • Department of Environmental Protection (DEP)
  • Department of Health and Mental Hygiene (DOHMH)
  • New York City Fire Department (FDNY). 
  • NYC Department of Consumer & Worker Protection (DCWP)
  • NYC Department of Sanitation (DSNY)
  • NYS Department of Agriculture & Markets
  • NYS Department of Financial Services
  • NYS Liquor Authority
  • Con Edison
  • National Grid


Learn more about NYC BEST.

By Phone

  • Agency: Small Business Services
  • Division: NYC Small Business Services Hotline
  • Phone Number: 888-SBS-4NYC (888-727-4692)
  • Business Hours: Monday - Friday: 9 AM - 5 PM
  • Please call (212) 618-8810 after hours.

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