If you can no longer keep a pet, you can bring it to the Animal Care Centers of NYC (ACC). ACC does not pick up unwanted pets from the homes of pet owners.

If the pet cannot be adopted or placed with a New Hope Partner, it may be humanely euthanized.

It is free to surrender a pet if you make an appointment. If you drop off your pet without an appointment, you will be charged $50. This fee will be put toward the cost of your pet’s care during their stay with the Care Centers.

Learn more about surrendering a pet or options to help you keep it.

Make an Appointment

  • Agency: Department of Health and Mental Hygiene
  • Division: Animal Care Centers of NYC Surrender Services
  • Phone Number: (212) 788-4000
  • Business Hours: Daily: 10 AM - 6 PM

There are Animal Care Center offices and drop-off locations across New York City.

Most require an appointment and are closed on the following holidays:

  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day
  • New Year's Day

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