You can report a problem with home care services. Types of home care services include:

  • Medicaid- or Medicare-funded home care
  • Expanded In-Home Services for the Elderly (EISEP)
  • Privately paid home care

Call 311 to report a problem with home care services. 

  • Agency: New York State Department of Health
  • Division: Home Health Hotline
  • Phone Number: (800) 628-5972
  • Business Hours: Mon - Fri: 10:00 AM - 4:00 PM

  • Agency: New York State Department of Health
  • Division: Home Health Hotline
  • Phone Number: (800) 628-5972
  • Business Hours: Mon - Fri: 10:00 AM - 4:00 PM