The City translates school and Department of Education (DOE) documents for parents and guardians at no cost.

Through your child's school, you can request:

  • Free written translation of documents
  • Interpretation over the phone through your child's school

The school will provide the translation or interpretation.

Written translations are available in:

  • Arabic
  • Bengali
  • Chinese
  • French
  • Haitian Creole
  • Korean
  • Russian
  • Spanish
  • Urdu

Interpretation over the phone is available in over 240 languages.

Learn more about DOE translation and interpretation services.

Read DOE's Language Access Policy.

Contact your school.

Call 311 or 212-NEW-YORK (212-639-9675) for help.



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Families can get sign language interpretation services. Contact your school's parent coordinator or the Office of Sign Language Interpreting Services.

Send an email to

Families can get Translated Individualized Education Programs (TIEPs) in any language. The Department of Education (DOE) provides this service at no cost.

Eligible families must have a child with an IEP who is either:

  • Currently school-aged (DOE or Charter K-12)
  • Turning 5 years old in the current calendar year

If eligible, families can get a translation of an IEP:

  • At their child's school
  • By submitting a request online or by phone

Once the TIEP is completed, the school's IEP team will arrange delivery to the requesting family.


Learn more about DOE translation and interpretation services.

By Phone

  • Agency: Department of Education
  • Division: Translation and Interpretation Unit
  • Phone Number: (718) 935-2013
  • Business Hours: Monday - Friday: 9 AM - 5 PM

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