The City translates school and Department of Education documents for parents and guardians at no cost.

You can request free written translation of documents or oral interpretation through your child's school. The school will provide the translation or interpretation.

Documents include written materials such as: 

  • Letters
  • Flyers
  • Notices
  • Handouts
  • Brochures
  • Newsletters
  • Calendars
  • Forms
  • Surveys
  • Reference guides
  • Handbooks

Written translations are available in:

  • Arabic
  • Bengali
  • Chinese
  • French
  • Haitian Creole
  • Korean
  • Russian
  • Spanish
  • Urdu 

Oral interpretation is available in more than 170 languages.

Learn more about the Department of Education's Language Access Policy.

Contact your school.

Call 311 or 212-NEW-YORK (212-639-9675) for assistance by phone.



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The Department of Education (DOE) provides families with Translated Individualized Education Programs (TIEPs) in any language at no cost.

Eligible families must have a child with an Individualized Education Program (IEP) who is currently school-aged (DOE or Charter K-12) or is turning 5 years old in the current calendar year.

If eligible, families may request a translation of the IEP at their child’s school or by submitting a request online or by phone. Once the TIEP is completed, the school’s IEP team will arrange delivery to the requesting family.


Submit an IEP translation request.

By Phone

  • Agency: Department of Education
  • Division: Translation and Interpretation Unit
  • Phone Number: (718) 935-2013
  • Business Hours: Monday - Friday: 9 AM - 5 PM

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