Skimming is when someone puts an overlay on a store’s card-swiping machine to copy EBT, credit, and debit card account information. The stolen information is used to make fake cards called “clones.” The scammers will then steal money from the accounts.
Skimming can happen anywhere you swipe your EBT card. Your benefits can be stolen through skimming even if you always have possession of your EBT card.
Imposter scams happen when thieves pretend to be from a government agency, such as the Department of Social Services (DSS) or the Human Resources Administration (HRA). This is sometimes called “third-party misrepresentation.” A caller or recorded message will ask for your account information, such as an EBT number or PIN. They may say you’re at risk of losing your benefits if you don’t. If you don’t currently receive SNAP, you might also get contacted by imposters that say you were chosen to receive SNAP.
Spoofing refers to the tactic of falsifying data to gain access to your personal information. Scammers may forge their caller ID or email in order to impersonate DSS or HRA. Never give out personal information over the phone. Hang up and contact the organization through a verified number.
Phishing is when thieves trick people into clicking on a link that allows them to access your account information. This usually happens through text or email.
Learn more about EBT scams.
