Need something else?

You can report noise coming from a bar, club, or restaurant, including loud music. You can also get help resolving quality of life disputes between restaurants, bars, and nightlife establishments.

For loud music complaints, if you include your name and address in your report, you will receive a City survey from the Department of Environmental Protection (DEP). When you return the survey reporting a chronic issue, depending upon your request, City officials will either schedule an appointment to take noise level readings in your home or conduct an inspection from the public street. The establishment you report will be fined when appropriate.

What Happens Next

Officers from the New York Police Department (NYPD) will respond within 8 hours when they are not handling emergencies. They will be able to take action if the noise is still happening when they arrive. If you make multiple complaints within 8 hours, police may only respond once.

Recurring Loud Music

If you file another loud music complaint within six months of previously submitting a survey that resulted in a DEP inspection, DEP will automatically enter another request for an inspection on your behalf in the DEP complaint system.

Legal Noise Limits

Between 10 PM and 7 AM, music from bars and restaurants may not exceed 42 decibels when measured from inside nearby residences OR may not exceed 7 decibels over the surrounding area sound level when measured on a public street 15 or more feet away from source.

MEND NYC is a free mediation service dedicated to resolving quality of life disputes between restaurants, bars, and nightlife establishments and their neighbors through direct communication and compromise.

The Office of Nightlife has collaborated with the Center for Creative Conflict Resolution (CCCR) at the Office of Administrative Trials and Hearings (OATH), who will be administering MEND NYC. The mediations are conducted by experienced, neutral third parties to help New York City residents and hospitality businesses negotiate immediate and lasting understanding in order to find common ground and coexist as neighbors.

To send a request for mediation regarding an ongoing quality of life issue, email MendNYC@oath.nyc.gov.

Learn more about MEND NYC.