The Street Conditions Observation Unit Team (SCOUT) program is a Mayoral initiative to identify major quality of life issues throughout the five boroughs.
Teams of inspectors from various agencies drive three-wheeled scooters and travel every city street in the five boroughs once a month for a list of possible problems.
Inspectors use GPS-enabled, hand-held devices to report the conditions they observe. Inspectors make reports to 311, and 311 sends them to the appropriate agency for action.
The goal of the SCOUT program is to improve quality of life in City neighborhoods and make City government more responsive to quality of life issues.