ACCESS HRA is a website that allows you to get information and apply for benefit programs that are provided through the Human Resources Administration (HRA).

The website also allows HRA clients to get their case information online by creating an ACCESS HRA account that is securely connected to their HRA case.

Information is available on the following HRA benefits:

  • Cash Assistance
  • Supplemental Nutrition Assistance Program (SNAP), also known as food stamps
  • Medicaid
  • HEAP
  • IDNYC
  • Child care

Online applications are available for:

  • SNAP (food stamps)
  • Cash Assistance
  • Emergency Cash Assistance, also known as the One Shot Deal
  • Child Care in lieu of Cash Assistance (CILOCA)
  • Medicaid renewal application with fields pre-populated with your information to print-out and submit by mail

Visit the ACCESS HRA website.

Download the NYC ACCESS HRA mobile app.

If you have problems using ACCESS HRA, you can send an email to ACCESSHRAhelpdesk@hra.nyc

The ACCESS HRA website has a free mobile application called NYC ACCESS HRA, which can be downloaded online.

You must have or create an ACCESS HRA account to access the mobile app.

You can use the app to see your:

  • Case status
  • EBT Card Balance
  • Recent payments
  • Upcoming appointments
  • Documents on file, and documents requested by HRA

You can also upload your documents and submit them to HRA with this app.

Download the NYC ACCESS HRA mobile app.

If you are an HRA client and have linked your case to your ACCESS HRA account, you can go online to see your:

  • Case status
  • EBT Card balance
  • Recent payments
  • Upcoming appointments
  • Documents on file and documents requested by HRA
  • Next step required to complete your application or recertification
  • HRA notices
  • Mailing address, phone number, and email address on file

You can also submit changes to your contact information at ACCESS HRA.

Visit the ACCESS HRA website.

Download the NYC ACCESS HRA mobile app.

If you have problems using ACCESS HRA, you can send an email to ACCESSHRAhelpdesk@hra.nyc.