You can get free monthly cell phone service from SafeLink. You must meet low-income requirements.

SafeLink is a government supported program. It is not connected to any New York City Agency. A private company provides the cell phone service.

Contact SafeLink to find out:

  • More about the program
  • What plans are available
  • If you are eligible
  • How to apply
  • How to recertify, which means to prove you are eligible each year
  • How to cancel your plan

If you believe your phone is lost or stolen, you should first contact SafeLink for assistance.

Online

Learn more about the SafeLink Wireless program.

Get technical and service support. 

Live chat is available on the website.

By Phone

  • Agency: Federal Communications Commission
  • Division: SafeLink Wireless
  • Phone Number: (800) 723-3546
  • Business Hours: Monday - Saturday: 8 AM - 10 PM; Sunday: 8 AM - 7 PM

By Mail

SafeLink Wireless
PO Box 160490
Hialeah, FL 33016-9997

 Was this information helpful?   Yes    No