You can get free monthly cell phone service from SafeLink. You must meet low-income requirements.

SafeLink is a government supported program. It is not connected to any New York City Agency. A private company provides the cell phone service.

Contact SafeLink to find out:

  • More about the program
  • What plans are available
  • If you are eligible
  • How to apply
  • How to recertify, which means to prove you are eligible each year
  • How to cancel your plan


Learn more about the SafeLink Wireless program.

Get technical and service support. 

Live chat is available on the website.

By Phone

  • Agency: Federal Communications Commission
  • Division: SafeLink Wireless
  • Phone Number: (800) 723-3546
  • Business Hours: Monday - Saturday: 8 AM - 10 PM; Sunday: 8 AM - 7 PM

By Mail

SafeLink Wireless
PO Box 160490
Hialeah, FL 33016-9997

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