SafeLink Wireless is a government supported program that provides free cell phone service each month for income-eligible customers.

A private company provides the service. It is not connected to any New York City agency.

You can get information about:

  • Program benefits
  • Eligibility
  • How to apply
  • Annual verification
  • Service cancellation
  • Phone plans


Learn more about the SafeLink Wireless program.

Get technical and service support. You can also live chat with a representative on the website.

By Phone

  • Agency: Federal Communications Commission
  • Division: SafeLink Wireless
  • Phone Number: (800) 723-3546
  • Business Hours: Monday - Saturday: 8 AM - 10 PM; Sunday: 8 AM - 7 PM

By Mail

SafeLink Wireless
PO Box 160490
Hialeah, FL 33016-9997

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