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Call 911 to report someone violating an Order of Protection.

Coronavirus (COVID-19) Alert

New York State courts are open and offering limited in-person assistance for health and safety reasons.

For the most up-to-date information on court operations, check the Family Court website.

For visitor screening and safety rules and other COVID-19 information, visit the NYCOURTS website. You can also call the New York Courts at (800) 268-7869 Monday through Friday, 9 AM to 5 PM.

Need something else?

  • Court for restraining order information or requests
  • Domestic Violence to get help with safety planning, referrals, and connections to emergency housing

You can get information from Family Court on how and where to file an Order of Protection and how to get the Order lifted.

An Order of Protection is issued by the court to limit the behavior of someone who harms or threatens to harm another person. An Order of Protection may be issued for, but not limited to: 

  • Domestic Violence within a family or relationship
  • A condition of a defendant's release or bail in a criminal case
  • An ongoing divorce


Learn more about Orders of Protection.

Download domestic violence court forms.

By Phone

  • Agency: New York Courts
  • Division: Family Court
  • Phone Number: (212) 374-3700
  • Business Hours: 24 hours, 7 days a week
  • This system is fully automated; staff is not available.

An Order of Protection will be handed to (served to) the defendant if they are present when the judge issues the Order. Orders not served in court can be served to the defendant by anyone over 18 who isn’t you. This includes a family member, friend, or a hired process server. You can also ask the NYC Sheriff or NYPD to serve the Order.

The NYC Sheriff can serve Orders of Protection during their business hours. After business hours, the NYPD can help you. There is no fee for this service.

Orders of Protection must be served at least 24 hours before the court date.

NYC Sheriff

The Offices of the NYC Sheriff are open Monday through Friday, from 8:30 AM to 4:30 PM. You can make your request by mail or in person at the NYC Sheriff's Office in the borough where the Order will be served.

Learn more about getting help from the NYC Sheriff’s Office on the Serving Legal Papers page.


The New York City Police Department (NYPD) helps people serve a summons directed by an Order of Protection.

To get police assistance serving a summons, bring the summons to the local police precinct where the Order will be served.

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