Need something else?

City Agencies may issue summonses for violations of quality of life laws and other rules and regulations enforced by the City. These can include notices of health code violations and Taxi Limousine Commission violations.

The OATH Hearings Division is an administrative court that hears cases involving these types of violations. The Hearings Division is separate and distinct from the enforcement Agencies that issue the summonses.

If you receive a summons, you must respond by the hearing date printed on the summons.  All the information you need is provided on the summons.

The front of the summons includes:

  • A description of the alleged violation
  • The location of the alleged violation
  • The date of the alleged violation
  • The time of your hearing at OATH
  • The location where your hearing will be heard

The back of the summons indicates how and where you should respond. If the front of the summons says "mail-in penalty," you can pay the summons without going to a hearing. Otherwise, you must participate in a hearing. The back side of the summons will also state whether you have to attend the hearing in person, or if you can contest the charges online, over the phone, or by mail.

Online

Learn about OATH hearings.

By Phone

Call 311 for assistance.

ECB Violations

Environmental Control Board (ECB)Violations are summonses that can be issued by a City enforcement Agency, such as the Departments of Buildings or Transportation. They charge someone with violating a City rule or regulation that is meant to protect the City’s quality of life. Quality of life summonses are filed at the City’s Office of Administrative Trials and Hearings (OATH). These summons include charges for: 

  • Dirty sidewalk
  • Improper snow removal
  • Standing water
  • Improper recycling
  • Lead abatement
  • Loitering
  • Noise
  • Public indecency 
  • Rollerblading or motorcycling in a forbidden area
  • Sidewalk obstruction

You can get more information about ECB Violations on the OATH website.

Visit the OATH website.

Agencies Issuing Summons

The following City Agencies issue summonses for violations that are heard by OATH Hearings Division:

  • Business Integrity Commission
  • Department of Buildings
  • Department of Consumer Affairs
  • Department of Environmental Protection
  • Department of Health and Mental Hygiene
  • Department of Information Technology and Telecommunications
  • Department of Parks and Recreation
  • Department of Sanitation
  • Department of Small Business Services
  • Department of Transportation
  • Fire Department
  • Landmarks Preservation Commission
  • Police Department
  • Port Authority of New York and New Jersey
  • Taxi and Limousine Commission

You can have a hearing over the phone to fight certain types of quality of life notices or summonses. 

You may be able to have a phone hearing with a hearing officer for summons issued by:

  • Department of Buildings
  • Department of Environmental Protection
  • Department of Sanitation 
  • Fire Department
  • Parks Department

You can learn if your case can have a hearing by phone and to schedule a hearing, by calling before the scheduled hearing date.

Online

Learn about OATH hearings.

By Phone

Call 311 for assistance.

Department of Consumer Affairs Summonses

Summons issued by the City's Department of Consumer Affairs (DCA) must be responded to in person. You cannot contest a DCA summons online, by phone, or by mail. 

Hearings on DCA-issued summonses are held at the Manhattan Hearing Center, located at 66 John Street, 11th Floor.

You may be able to fight certain types of City-issued summons online. All summonses issued to restaurants can be contested through an online hearing.

Types of summonses and charges that can be contested online include:

  • Abandoned Vehicle
  • Receptacle Violation
  • Loose Rubbish
  • Dirty Sidewalk/Area
  • Recycling
  • Snow and Ice Removal
  • Rodent and Pest Control
  • Standing Water
  • All summonses issued to restaurants by the Health Department
  • All Parks Department-issued summonses

You can find a complete list of eligible summonses and charges, and learn if your specific case can be contested online.

Online

Learn about OATH hearings.

By Phone

Call 311 for assistance.

Department of Consumer Affairs Summonses

Summons issued by the City's Department of Consumer Affairs (DCA) must be responded to in person. You cannot contest a DCA summons online, by phone, or by mail. 

Hearings on DCA-issued summonses are held at the Manhattan Hearing Center, located at 66 John Street, 11th Floor.

The OATH Hearings Division will issue you a decision after a hearing has been conducted. If you do not get the decision directly after your hearing, it will be issued and mailed to you within 10 days of the hearing.

If you have the summons number, you can get a copy of a quality of life summons issued by a City enforcement Agency through OATH online. You can also get the status of a violation, payment information, and hearing recordings, or you can request to reschedule an upcoming hearing.

Online

Use OATH's Ticket Finder to get details about your summons.

By Email

Send a message to ClerksOffice@oath.nyc.gov.

By Phone

Call 311 for assistance.

You can change the date of your hearing if you call to reschedule before your hearing date.

You can only reschedule a hearing once.

Call 311 for assistance.

Bronx

3030 Third Avenue, 2nd Floor
(between East 155th and 156th Streets)

Hearings: 8:30 AM - 3:30 PM
General Information: 8:30 AM - 5 PM
• Mondays to Thursdays are for Sanitation Code Violations
• Fridays are for scheduled Building Code cases
• Second and fourth Thursdays of the month are for scheduled Fire cases

Brooklyn

9 Bond Street, 6th and 7th Floor
(between Livingston Street and Fulton Mall)

Restaurant cases are heard on Floor 6 while all other hearings are conducted on Floor 7.

Hearings: Mon - Fri, 8 AM - 3:30 PM
General Information: Mon - Fri, 8 AM - 5 PM

Manhattan
 
66 John Street, 10th Floor and 11th Floors.
(between William and Nassau Streets)

Health Department cases and Department of Consumer Affairs cases are heard on floor 11.  All other cases are heard on floor 10.

Hearings: Mon - Fri, 8 AM - 3:30 PM
General Information: Mon - Fri, 8 AM - 5 PM

Queens

31-00 47th Avenue, 3rd and 4th Floor
Long Island City

Hearings: Mon - Fri, 8 AM to 3:30 PM
General Information: Monday to Friday, 8 AM to 5 PM

Staten Island

350 St. Marks Place, Main Floor
(corner of Hyatt Street and St. Marks Place)

The office is open on the first, third, and fourth Wednesday and Thursday of each month. Appointments are required.

Hearings: Mon - Fri,8 AM - 3:30 PM
General Information: Mon - Fri, 8 AM - 4 PM

If you disagree with OATH’s decision, you can appeal.

In most cases, you must pay the fine before you can appeal. If you win your appeal, you’ll be issued a refund.

You can file an appeal online or by mail.

OATH must receive your appeal request within 30 days of the date of the decision or within 35 days of the mailing date if the decision was mailed to you. You must also provide a copy of your appeal to the Agency that issued the summons.

Learn more about appeals.

Online

You can make an online payment by credit card, debit card, or electronic check online. You will be charged a convenience fee for online payments.

You will need the summons or notice number to make an online payment.

Learn more about paying a summons.

By Mail

To pay a violation penalty by mail, send a check or money order for the full amount indicated on the front of the summons or decision and order. Cash is not accepted.
Make a check or money order payable to: Finance Commissioner, City of New York.

Include all summons number(s) on the front of the check or money order.

Mail the payment to:

NYC Finance Commissioner
Post Office Box 2307
Peck Slip Station
New York, NY 10272

In Person

You can make a payment in person at any OATH Hearing Center, except at the Long Island City location. Restaurant violations can only be paid in person at the Manhattan and Brooklyn centers.

Overpayment or Refund

You can make a request for a refund by email or mail.

By Email

Send a message to ClerksOffice@oath.nyc.gov.

By Mail

To request a refund by mail, send the request to:

OATH Clerk's Office
Penalty Processing Unit
66 John Street, 9th Floor
New York, NY 10038

The Office of Administrative Trials and Hearings (OATH) doesn't offer payment plans for City-issued summonses. All fines imposed by OATH judges are set by law.

As long as a violation is in OATH's system, payment plans are not an option. However, once a case is sent to the Department of Finance (DOF) for collection, you can request a payment plan if you owe $500 or more in charges.

How to Apply

To request a payment plan, you must contact the Department of Finance Collections Division.

You will be required to submit a Financial Statement. You may also be asked to provide one or more of the following items to document your sources of income: 

  • Proof of employment (two recent pay stubs) 
  • Copies of the front and back of two canceled salary checks paid to you by your employer 
  • Photo ID (for example, a valid driver’s license) 
  • Business certificate accompanied by Federal Income Tax Form 1099 or Form 1040 with Schedule C

Down Payment

You will be required to make a down payment of one-third of the amount you owe.

Further Assistance

For more information, you can contact the Department of Finance

Online

Contact the Department of Finance.

By Mail

Write to:

NYC Department of Finance
Dunning Unit
59 Maiden Lane, 28th Floor
New York, NY 10038

By Phone

Call 311 for assistance.

If you fail to appear at a hearing for an Office of Administrative Trials and Hearings (OATH) violation (formerly ECB violation), a default judgment is entered against you and you are charged a default penalty. 

You may be eligible to participate in the OATH-Adjudicated Settlement Program and have half of the default penalty waived. 

To find out if you have eligible violations, visit the CityPay website and search for your docketed OATH violations. 

If the violation is eligible, it will appear in the search results with a "Settlement Amount." The amount due will be the base penalty amount, interest, and one-half of the default penalty. You can then pay for the violation online or at a DOF Business Center. You must agree to the terms and conditions of the settlement program.

Online

Learn about the OATH-Adjudicated Settlement Program.

Visit CityPay.

By Phone

Call 311 for assistance.

Eligibility

To be eligible for the OATH-Adjudicated Settlement Program, you must meet the following conditions:

  • You were issued a violation by a City enforcement agency, such as the Departments of Buildings or Transportation, for violating a City rule or regulation that is meant to protect the City’s quality of life.
  • Your violation has been adjudicated by OATH, you have been found in default for failing to attend your hearing, and a judgment has been filed in court for your outstanding violation.
  • You’ve taken action to correct a condition on compliance violations (if applicable). 
  • Your violation hasn’t been turned over to an enforcement officer or agency--such as the sheriff, a city marshal, the NYC Law Department, or an outside agency--for collection.

Compliance Violations

To fully resolve a compliance violation, you must not only pay a fine, but also must correct a condition.

The OATH-Adjudicated Settlement Program requires proof of correction before you are eligible to pay a reduced penalty on a compliance violation.

To learn how to correct your compliance violations or get proof of correction, contact the agency who issued your ticket:

Department of Buildings (DOB)

Call 311 for assistance.

Fire Department

Call 311 for assistance.

Bureau of Environmental Compliance

Call 311 for assistance.

Landmarks Preservation Commission (LPC)

By Email

Send a message to KRice@lpc.nyc.gov or LFan@lpc.nyc.gov.

By Phone

Call 311 for assistance.

Proof of Correction

To submit proof of correction, you can contact DOF online or by phone.

Online

Contact the Department of Finance.

By Phone

Call 311 for assistance.