Ticks are small bugs that bite and suck blood from people and animals. They are usually found in tall grass, wooded, or brush-filled areas from early spring to late fall.

Ticks may spread diseases like Lyme disease that can make you or your pet sick.


Get more information on ticks.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

You can order a free workbook for children or Tick ID and Removal wallet-size folded card.

The free “All About Ticks Workbook” has information about ticks, crossword puzzles, and writing exercises for children.

The New York City Tick ID and Removal Wallet Card has pictures to help identify ticks, information on how to prevent bites, and instructions on how to remove them.

Both are available in multiple languages and can be downloaded online or ordered by phone.

Call 311 or 212-NEW-YORK (212-639-9675) to request a copy.


If you requested a Department of Health and Mental Hygiene publication over 2 weeks ago and have not received it, you can check the status. If you ordered it more recently, allow time for delivery and call back after 2 weeks if you still haven't received it.

Cancel Order

If your order has been placed, it likely already shipped. You can return unwanted copies at no cost to you by writing "Return to Sender" on the package and putting it in the mail.

Out of Stock

If the publication you are looking for is currently out of stock, you can get assistance by phone.

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

Update Order

  • To order additional items, you must place another order.
  • You can email requests to dohmhliterature@health.nyc.gov
    • To update a current order, be sure to include tracking order number
    • To update address, email, and organizational information

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