Industrial Laundry Delivery License

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You must have an Industrial Laundry Delivery License if your business transports laundry from:

  • A commercial client within the city to an industrial laundry within or outside the city for laundry services OR
  • A commercial client outside the city to an industrial laundry within the city for laundry services OR
  • An industrial laundry within the city to a commercial client within or outside the city after laundry services have been performed OR
  • An industrial laundry outside the city to a commercial client within the city after laundry services have been performed

"Laundry services" means washing, drying, starching, or ironing laundry for a fee. It does not include dry cleaning.

You don't need an Industrial Laundry Delivery License if you hold an Industrial Laundry License from the Department of Consumer and Worker Protection and indicated that your business will transport laundry. You also don't need a Laundry Driver License.

Fee

The fee for the full two-year license term is $340.

Expiration Date

The license expires on December 31 in odd-numbered years.

Call 311 or 212-NEW-YORK (212-639-9675) to request a copy.

Online

To apply online, you need a Department of Consumer and Worker Protection (DCWP) account.

Log in or register for a DCWP account.

In Person

To apply in person, you have to bring your completed application to the Department of Consumer and Worker Protection (DCWP) Licensing Center or the NYC Small Business Support Center. Appointments are required.

  • DCWP Licensing Center
    42 Broadway
    New York, NY 10004
    Mon - Thu: 8 AM - 4 PM; last appointment at 3:30 PM
     
  • NYC Small Business Support Center
    90-27 Sutphin Boulevard, 4th Floor
    Jamaica, NY 11435
    Mon - Thu: 8 AM - 4 PM; last appointment at 3:30 PM

Email or call DCWP to schedule an appointment.

By Email

Email LicensingAppointments@dcwp.nyc.gov.

By Phone

  • Agency: Department of Consumer and Worker Protection
  • Division: Licensing Appointment Line
  • Phone Number: (212) 436-0441
  • Business Hours: Monday - Friday: 8 AM - 4 PM

About three months before your license expires, the Department of Consumer and Worker Protection (DCWP) will mail you a renewal package.

You can complete and submit the application DCWP sent you by mail or in person, or you can renew online. Once your license expires, you are considered unlicensed and you may get penalties if you continue to operate. If you don’t renew your license within 59 days of expiration, you will have to reapply for a new license.

Online

To renew online you need to have a DCWP online account and a Personal Identification Number (PIN). The PIN is required to link information about your DCWP records to your online account.

Log in or register for a DCWP account.

If you don’t have a PIN already, you can request it by phone.

By Mail

Mail your application and required documents to:

DCWP Licensing Center
42 Broadway
New York, NY 10004

In Person

To renew in person, you have to bring your completed application to the Department of Consumer and Worker Protection (DCWP) Licensing Center or the NYC Small Business Support Center. Appointments are required.

  • DCWP Licensing Center
    42 Broadway
    New York, NY 10004
    Mon - Thu: 8 AM - 4 PM; last appointment at 3:30 PM
     
  • NYC Small Business Support Center
    90-27 Sutphin Boulevard, 4th Floor
    Jamaica, NY 11435
    Mon - Thu: 8 AM - 4 PM; last appointment at 3:30 PM

Email or call DCWP to schedule an appointment.

By Email

Email LicensingAppointments@dcwp.nyc.gov.

By Phone

  • Agency: Department of Consumer and Worker Protection
  • Division: Licensing Appointment Line
  • Phone Number: (212) 436-0441
  • Business Hours: Monday - Friday: 8 AM - 4 PM

Online

You can check the status of your application through your DCWP account.

Log in or register for a DCWP account.

By Email

Email onlineappsdocs@dcwp.nyc.gov for assistance.

By Phone

  • Agency: Department of Consumer and Worker Protection
  • Division: Car Wash, Industrial Laundries, and Newsstand Special Application
  • Phone Number: (212) 487-4209
  • Business Hours: Monday - Friday: 8 AM - 4 PM

Online

On the DCWP website, you can:

  • Live chat with a DCWP representative
  • Learn about laws you need to know and obey
  • Learn about other licenses you might need
  • Download valuable publications, tips, and FAQs
  • Request an inspection
  • Read checklists to learn what DCWP inspectors look for in your industry and avoid violations
  • Learn how to handle consumer complaints
  • Pay fines by credit card
  • Resolve a DCWP violation
  • Update important business information, including your contact information, your name or business name, or corporate officer information
  • Request the replacement of a lost, stolen, or damaged DCWP license document
  • Download DCWP's model contracts and model receipts, required signs, and other templates

Go to the DCWP Business Toolbox.

With a DCWP online account, you can:

  • Access your DCWP records
  • Renew a license
  • Change address
  • Change name
  • Change officer information
  • Request license replacement
  • Follow the status of applications
  • Submit additional documents as part of your license application (if you submitted your application at the DCWP Licensing Center)

Log in or register for a DCWP account.

By Phone

  • Agency: Department of Consumer and Worker Protection
  • Division: Car Wash, Industrial Laundries, and Newsstand Special Application
  • Phone Number: (212) 487-4209
  • Business Hours: Monday - Friday: 8 AM - 4 PM

In Person

In-person assistance at the DCWP Licensing Center and NYC Small Business Support Center is by appointment only.

  • DCWP Licensing Center
    42 Broadway
    New York, NY 10004
    Mon - Thu: 8 AM - 4 PM; last appointment at 3:30 PM
     
  • NYC Small Business Support Center
    90-27 Sutphin Boulevard, 4th Floor
    Jamaica, NY 11435
    Mon - Thu: 8 AM - 4 PM; last appointment at 3:30 PM

Email or call DCWP to schedule an appointment.

By Email

Email LicensingAppointments@dcwp.nyc.gov.

By Phone

  • Agency: Department of Consumer and Worker Protection
  • Division: Licensing Appointment Line
  • Phone Number: (212) 436-0441
  • Business Hours: Monday - Friday: 8 AM - 4 PM

If you’re using the online services portal to submit applications and other requests to the Department of Consumer and Worker Protection (DCWP), you can get help with technical problems, including:

  • Log-in problems
  • Resetting user names or passwords
  • Document upload issues
  • Error messages
  • Web page not loading
  • Button not responding

Email ELP@dcwp.nyc.gov for help.

You can get answers to license-specific questions and information about application requirements.

By Email

Email onlineappsdocs@dcwp.nyc.gov for assistance.

By Phone

  • Agency: Department of Consumer and Worker Protection
  • Division: Car Wash, Industrial Laundries, and Newsstand Special Application
  • Phone Number: (212) 487-4209
  • Business Hours: Monday - Friday: 8 AM - 4 PM

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