NY Waterway offers daily ferry service between Northern New Jersey and Manhattan and East River ferry service between Brooklyn, Queens and Manhattan.

Information about routes, schedules, and fares is available online.

Get New York Waterway information.

For information and complaints about the New York Waterway Ferry or Bus service, including the East River Ferry, you can call the Customer Service line.

  • Agency: New York State Department of Transportation
  • Division: New York Waterway Ferry or Bus Customer Service Line
  • Phone Number: (800) 533-3779
  • Business Hours: Monday - Friday: 7 AM - 11 AM

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