Call 911

Call 911 if someone is in immediate need of naloxone, also known as Narcan, or needs medical attention right away.

Signs of opioid overdose include:
  • Unresponsive or unconscious
  • Slow or stopped breathing
  • Blue, gray, or white lips or fingernails
  • Snoring or gurgling sounds

Naloxone, also known as Narcan, is a medication that reverses overdoses from opioids such as heroin and prescription painkillers.

You can provide feedback about a pharmacy you visited to get naloxone or general comments about access to naloxone by calling 311. You can also send an email to


Learn about naloxone and locations of pharmacies that carry it.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.

Naloxone is a medication that:

  • Can reverse an opioid overdose
  • Has no effects on alcohol or other drugs
  • Takes 2 to 5 minutes to start working and lasts 30 to 90 minutes
  • May require more than one dose
  • May cause chills, nausea, vomiting, agitation, muscle aches until it wears off

You can get naloxone with or without insurance. Many insurance companies cover naloxone with little to no co-pay.

The cost of naloxone without prescription coverage is around:

  • $45 for the multi-step intramuscular injection
  • $85 for the multi-step nasal spray
  • $150 for the single-step nasal spray
  • $4,000 or more for the auto-injector

Naloxone is also available for free at community programs throughout the city.

Find a community-based organization providing free naloxone.

Opioids include prescription painkillers and heroin. Opioids can cause a person’s breathing to slow or stop.

You should avoid:

  • Mixing opioids with other medications or drugs, alcohol or cocaine.
  • Taking opioids when alone.
  • Taking more opioids than usual.

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