You can report maintenance issues on New York City Housing Authority (NYCHA) property. NYCHA Customer Contact Center (CCC) takes these reports 24 hours a day, 7 days a week.
You can:
- Request repairs for an apartment
- Report maintenance issues for public spaces on NYCHA property
- Agency: New York City Housing Authority
- Division: Maintenance Hotline
- Phone Number: (718) 707-7771
- Business Hours: 24 hours, 7 days a week
- Staff is available at all times to handle emergencies and schedule routine maintenance repairs for Mon - Fri: 6:00 AM - midnight. Automated assistance is also available in Mandarin, Russian, and Spanish.
Private Management NYCHA Buildings
Some NYCHA buildings are under private management.
Residents of these buildings should first report issues to their management company.
The NYCHA Customer Contact Center has contact information for private management companies.
If the conditions persist, private management residents can report as Apartment Maintenance Complaint.
