You can report maintenance issues on New York City Housing Authority (NYCHA) property. NYCHA Customer Contact Center (CCC) takes these reports 24 hours a day, 7 days a week.

You can:

• Request repairs for an apartment
• Report maintenance issues for public spaces on NYCHA property

• Agency: New York City Housing Authority
• Division: Maintenance Hotline
• Phone Number: (718) 707-7771
• Business Hours: 24 hours, 7 days a week
• Staff is available at all times to handle emergencies and schedule routine maintenance repairs for Mon - Fri: 6:00 AM - midnight. Automated assistance is also available in Mandarin, Russian, and Spanish.

Private Management NYCHA Buildings

Some NYCHA buildings are under private management.

Residents of these buildings should report issues to their management company.

The NYCHA CCC has contact info for private management companies.