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New York City Housing and Vacancy Survey (NYCHVS)

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The New York City Housing and Vacancy Survey (NYCHVS) is an official survey sponsored by the New York City Department of Housing Preservation and Development (HPD). 

It Is used to make more informed decisions about city programs and community investments.

Only those at residential addresses that were scientifically selected can participate this year. 

Residents at selected addresses were notified by mail and/or received a visit from an NYCHVS interviewer.

If you have been contacted about the NYCHVS and you would like to make an appointment, call the NYCHVS hotline at the Survey Research Center at the University of Michigan.

They will schedule an appointment for a date, time, and place that is convenient for you.

If you prefer, you can request to complete the interview over the phone.

In English

  • Agency: Department of Housing Preservation and Development
  • Division: University of Michigan NYCHVS (English)
  • Phone Number: (800) 759-7947
  • Business Hours: Monday - Friday: 9 AM - 7 PM; Saturday: 10 AM - 2 PM
  • During hours: A representative will verify your home address was selected for the NYCHVS and will schedule your appointment. All other hours: Leave a voicemail with your name and phone number. Say that you are calling to make an appointment. Someone will get back to you within 48 hours.

In Languages Other than English

  • Agency: Department of Housing Preservation and Development
  • Division: University of Michigan NYCHVS (all other languages)
  • Phone Number: (855) 647-7731
  • Business Hours: Monday - Friday: 9 AM - 7 PM; Saturday: 10 AM - 2 PM
  • Leave a voicemail with your name, phone number, and preferred language. Say you are calling to make an appointment. Someone will call you back as soon as possible.

The questionnaire collects important information, including:

  • Unit, building, and neighborhood conditions
  • Housing and utility costs
  • Information about the people who live in the sampled address

The survey is

  • Confidential
  • Can be completed anonymously, if you choose
  • Used only for research purposes
  • Available in the language of your choice

For 2026, HPD has partnered with the Survey Research Center (SRC) at the University of Michigan to conduct the survey.

The NYCHVS selects specific addresses randomly throughout New York City to be part of the survey.

You can find more detailed information on HPD's NYCHVS website.

Participants

If you have additional questions or would like to make an appointment, you can contact the University of Michigan’s SRC Survey Team.

Visit the study page.

If you have additional questions or concerns, you can leave a message for the HPD sponsor team and they will respond.

  • Agency: Department of Housing Preservation and Development
  • Division: NYC Housing and Vacancy Survey Sponsor Team
  • Phone Number: (212) 863-7736
  • Business Hours: 24 hours, 7 days a week
  • Leave a voicemail, and be sure to include your name and phone number. Your call will be returned during agency business hours, except City Holidays.

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