Need something else?

You can make a complaint about a barbershop, beauty salon, or nail salon for consumer protection violations, including:

  • False or misleading advertising
  • Cash payment refusal
  • Credit card limits not posted
  • Gender pricing (charging men and women different prices for the same service)
  • Overcharge
  • Price not posted or inaccurate
  • No receipt or receipt that is inaccurate or incomplete

What Happens Next

If you don't include your address or email with your Service Request, you won't receive follow up. The Department of Consumer and Worker Protection (DCWP) will consider your complaint a tip.

If you include your address, DCWP will mail you a complaint form. You must complete and return it to DCWP. If you provide your email address, you'll get the form by email instead. Check your spam folder if you don't see it in your inbox.

The Department of Consumer and Worker Protection (DCWP) does not accept reports of rude employees. Report this type of complaint to the business.

For reports of discrimination, go to the Discrimination page.

You can make a complaint about unsanitary conditions at a barbershop.

Some of these conditions include:

  • Dirty equipment
  • Improperly sanitized equipment

The Department of Health and Mental Hygiene (DOHMH) will issue violations or warnings when appropriate.

Call 311 or 212-NEW-YORK (212-639-9675) for help.

The New York City Department of Consumer and Worker Protection (DCWP) can help you with complaints about businesses in New York City. For complaints about businesses elsewhere, contact the local consumer affairs office or the State Attorney General.

Online

Learn how to file a complaint about a business outside of NYC.

By Phone

  • Agency: Nassau County Consumer Affairs
  • Phone Number: (516) 571-2600
  • Business Hours: Monday - Friday: 9 AM - 5 PM

  • Agency: Suffolk County Consumer Affairs
  • Phone Number: (631) 853-4600
  • Business Hours: Monday - Friday: 9 AM - 5 PM

  • Agency: Westchester County Department of Consumer Protection
  • Phone Number: (914) 995-2155
  • Business Hours: Monday - Friday: 9 AM - 5 PM

  • Agency: New Jersey Division of Consumer Affairs
  • Phone Number: (973) 504-6200
  • Business Hours: Monday - Friday: 9 AM - 5 PM

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