You can check that someone claiming to be a water meter inspector actually works for the Department of Environmental Protection (DEP). All water meter inspectors must obey the following rules:

  • Unannounced inspections may only occur between 9 AM and 5 PM
  • Inspectors should never accept cash
  • Inspectors must be in uniform
  • Inspectors must have DEP identification

DEP inspectors don't need to enter a building or a house to measure water pressure, because they can read it from meters outside.

Learn more about DEP inspectors.

  • Agency: Department of Environmental Protection
  • Division: Bureau of Customer Services Water Meter Services and Billing
  • Phone Number: (718) 595-7000
  • Business Hours: Monday: 8 AM - 7 PM; Tuesday - Friday: 8 AM - 6 PM; Saturday: 9 AM - 12 PM

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