Need something else?

The State accepts complaints about ambulances.

  • Ambulances provide emergency transportation for patients in crisis to the emergency room of a local hospital.
  • Ambulettes provide non-emergency transportation for patients traveling from home to a doctor's office or medical facility. The State does not accept complaints about ambulettes.

All ambulance complaints, except billing issues, are accepted. Billing complaints must be submitted directly to the ambulance company.

  • Agency: New York State Department of Health
  • Division: New York State Department of Health Local Office
  • Phone Number: (212) 417-4455
  • Business Hours: Monday - Friday: 9 AM - 5 PM
  • If you can't get through to a live agent, please leave a message with your contact information.

  Was this information helpful?   Yes    No