Call 911
Call 911 to report commercial or residential landlords who lock out tenants, or who willfully deprive them of essential services such as electricity, heat, or water. Only a City Marshal or Sheriff is allowed to carry out a Warrant of Eviction.

Coronavirus (COVID-19) Alert

Under New York State law, residential evictions and eviction cases in Housing Court are suspended through February 26, 2021, and tenants who have experienced financial hardship or for whom moving from their home would pose a hardship during the COVID-19 pandemic, including those who were facing an eviction proceeding or who received a judgement or warrant of eviction, may not be evicted through May 1, 2021 by providing a completed Hardship Declaration to their landlord.

You can download a Hardship Declaration in English or in Spanish.

Tenants may have protections under either or both New York State Law and an order from the federal Centers for Disease Control and Prevention (CDC). The Mayor's Office to Protect Tenants (MOPT) Tenant Help Line is available to answer questions about your tenancy and whether the orders or law may apply to you, and to connect you with free legal assistance through the Human Resources Administration’s Office of Civil Justice. For more information, go to the Coronavirus (COVID-19) and Tenants page.

In addition, under a new State law, if you have experienced a financial hardship any time between March 7, 2020 and the date that all COVID-related safety restrictions are lifted in the region, you may not be evicted for failing to pay rent first owed during that period.

Eviction cases filed on or before March 16, 2020 (pre-COVID) may proceed, but if you received an eviction notice before March 16, 2020, your landlord must file a motion and get permission from the court to evict you. If you receive a motion like this, or if you receive a warrant of eviction, HRA’s Office of Civil Justice can provide free legal assistance to help you with your case. You can contact the City’s Tenant Helpline to connect with free legal help.

Eviction cases filed on or after March 17, 2020 are on hold until further notice. Any tenant who receives a petition for a Housing Court eviction case does not need to go to the courthouse to respond in person. If you have received an eviction petition or other Housing Court papers, you can connect with the City’s Tenant Helpline for free legal help.

You cannot be evicted for nonpayment or any other reason unless the court has issued a Warrant of Eviction. Only a Marshal or Sheriff can carry out a warrant and remove tenants from their home. Landlords cannot lock out tenants.

If you have questions about the eviction moratorium, the COVID financial hardship law, or other legal issues, you can contact the City’s Tenant Helpline. The Mayor's Office to Protect Tenants (MOPT) can help you with questions about your tenancy and connect you with free legal assistance through the Human Resources Administration’s Office of Civil Justice. For more information, go to the Coronavirus (COVID-19) and Tenants page.

For information about an emergency or essential Court proceedings, visit the Housing Court for Tenants and Landlords page.

Need something else?

No Written or Signed Lease

The same rules apply even if there is no written or signed lease, as long as the tenant has lived at the location for more than 30 days.