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The Emergency Rental Assistance Program (ERAP) may provide temporary rental assistance and rental and utility arrears to low- and moderate-income households.

New York State ERAP applications are no longer accepted. Applications submitted before the application portal closed on January 20, 2023, will be processed in the order received.

Applying for ERAP will provide tenants with certain protections while a decision is being made on their application and for tenants whose application is approved.

If you are at risk of eviction, you may be eligible for free legal assistance through HRA's Office of Civil Justice. To learn more, visit the Coronavirus (COVID-19) and Tenants page.


New York City residential tenants who meet the following criteria can apply for ERAP: 

  • Your household gross income meets one of the Area Median Income (AMI) limit specifications below based on either the current income or calendar year 2020 income for your household. Find the NYC area median income for your household size.
    • At or below 80 percent AMI: There is currently no federal funding available to provide assistance to New York City residential tenants. Therefore, applications will only be reviewed and considered for funding if additional funds become available. Certain tenant protections are available while your application is pending. 
    • Between 80 and 120 percent AMI: Starting September 15, 2021, households with income between 80 and 120 percent AMI are eligible for a state-funded ERAP payment so long as funds remain available. All applications for households with income between 80 and 120 percent AMI will be processed on a first-come, first-served basis.
  • On or after March 13, 2020, a member of the household received unemployment benefits or experienced a reduction in income, incurred significant costs or experienced financial hardship, directly or indirectly, due to the COVID-19 pandemic.
  • You have fallen behind on rent since March 13, 2020. 
  • Your household is at risk of experiencing homelessness or housing instability, which can be demonstrated by having rental arrears owed on or after March 13, 2020.

You can get more information online and by phone, including FAQs and application status.


Learn more and apply for the Emergency Rental Assistance Program (ERAP). You can also live chat with a representative on the website.

Log in to your ERAP account.

Get answers to frequently asked questions about ERAP.

Check the status of your application.

By Phone

  • Agency: New York State Office of Temporary and Disability Assistance
  • Division: Rental Assistance Program
  • Phone Number: (844) 691-7368
  • Business Hours: Monday - Friday: 9 AM - 7 PM
  • Agents are available during business hours. Call volume is often high. If you get a busy signal, please try again later.

Further Assistance

The Human Resources Administration has contracted with the community-based organizations (CBOs) listed below to provide ERAP application assistance to consumers. If you need assistance submitting a new ERAP application, completing a previously submitted ERAP application, or appealing the decision you received from ERAP, please contact a CBO in the borough where you live.


  • BronxWorks
    (844) 380-9169
  • Neighborhood Association for Intercultural Affairs, Inc. (NAICA)
    (718) 866-0038


  • Black Veterans for Social Justice, Inc.
    (718) 841-7771 or (800) 323-6736
  • Good Shepherd Services (GSS)
    (929) 552-2248
  • Metropolitan Council on Jewish Poverty
    (929) 292-9480
  • RiseBoro Community Partnership
    (718) 547-2800


  • Catholic Charities Community Services
    (888) 744-7900


  • University Settlement
    (332) 233-7440


  • Korean Community Services of Metropolitan New York, Inc
    (646) 248-6602
  • RiseBoro Community Partnership
    (718) 547-2800
  • Catholic Charities Neighborhood Services (CCNS)
    (347) 464-0485

Staten Island

  • Project Hospitality
    (929) 724-5360

Approved applicants may receive: 

  • Up to 12 months of rental arrears payments for rents accrued on or after March 13, 2020. 
  • Up to 3 months of additional rental assistance if the household is expected to spend 30 percent or more of their gross monthly income to pay for rent. 
  • Up to 12 months of electric or gas utility arrears payments for arrears that have accrued on or after March 13, 2020.
  • Up to 12 months of protection against certain types of eviction, with limited exceptions for small buildings.
  • Up to 12 months of monthly rent frozen at the amount it was when you applied.

All payments will be made directly to the landlord/property owner on behalf of the tenant. Tenants will be notified of the amounts paid on their behalf.

Applicants are protected from certain types of eviction while their application is pending. Documentation of immigration status will not be requested.

If you are a NYCHA resident and you already submitted an ERAP application with the State, you must email the following information to

  • ERAP application number
  • Complete name
  • Date of birth
  • Development name
  • Nine digit account number

This step is necessary for NYCHA to complete the application process.

You can submit a report online about Emergency Rental Assistance Program (ERAP) fraud in New York State.

Submit the Emergency Rental Assistance Program Fraud Reporting Form.

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