Emergency Rental Assistance Program (ERAP)

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The Emergency Rental Assistance Program (ERAP) provided temporary rental assistance and rental and utility arrears to low- and moderate-income households.

New York State ERAP applications are no longer being accepted. The application portal closed on January 20, 2023.

Applications submitted before the deadline are being reviewed and processed in the order received. This includes applications from subsidized housing tenants whose rent is limited to a certain percentage of income (including public housing, section 8 and FHEPS).

Tenants and landlords may continue to upload required documentation through the ERAP Portal for pending submitted applications.

More information is available:

Online

Learn more and apply for the Emergency Rental Assistance Program (ERAP). You can also live chat with a representative on the website.

By Phone

Agency: New York State Office of Temporary and Disability Assistance
Division: Rental Assistance Program
Phone Number: (844) 691-7368
Business Hours: Monday - Friday: 9 AM - 6 PM
Agents are available during business hours. Call volume is often high. If you get a busy signal, please try again later.

The Human Resources Administration (HRA) has contracted with the community-based organizations (CBOs) listed below to provide ERAP application assistance to consumers.

Contact a CBO in your borough if you need help completing a previously submitted ERAP application or appealing the decision you received from ERAP.

Bronx

Neighborhood Association for Intercultural Affairs, Inc. (NAICA)
(718) 866-0038

Brooklyn

Black Veterans for Social Justice, Inc.
(718) 841-7771 or (800) 323-6736

Manhattan

Catholic Charities Community Services
(888) 744-7900

Queens

Korean Community Services of Metropolitan New York, Inc
English/Spanish: (929) 341-9273
English/Korean: (201) 614-7843

Staten Island

Project Hospitality
(929) 724-5360

If you are a NYCHA resident and you already submitted an ERAP application with the State, you must email the following information to erap.fin@nycha.nyc.gov:

ERAP application number
Complete name
Date of birth
Development name
Nine digit account number

This step is necessary for NYCHA to complete the application process.

You can submit a report online about Emergency Rental Assistance Program (ERAP) fraud in New York State.

Submit the Emergency Rental Assistance Program Fraud Reporting Form.

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Emergency Rental Assistance Program (ERAP)

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