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The Emergency Rental Assistance Program (ERAP) provided temporary rental assistance and rental and utility arrears to low- and moderate-income households.

New York State ERAP applications are no longer being accepted. The application portal closed on January 20, 2023.

Applications submitted before the deadline are being reviewed and processed in the order received. This includes applications from subsidized housing tenants whose rent is limited to a certain percentage of income (including public housing, section 8 and FHEPS).

Tenants and landlords may continue to upload required documentation through the ERAP Portal for pending submitted applications.

More information is available:


Learn more and apply for the Emergency Rental Assistance Program (ERAP). You can also live chat with a representative on the website.

By Phone

  • Agency: New York State Office of Temporary and Disability Assistance
  • Division: Rental Assistance Program
  • Phone Number: (844) 691-7368
  • Business Hours: Monday - Friday: 9 AM - 6 PM
  • Agents are available during business hours. Call volume is often high. If you get a busy signal, please try again later.

The Human Resources Administration (HRA) has contracted with the community-based organizations (CBOs) listed below to provide ERAP application assistance to consumers. 

Contact a CBO in your borough if you need help completing a previously submitted ERAP application or appealing the decision you received from ERAP.


  • Neighborhood Association for Intercultural Affairs, Inc. (NAICA)
    (718) 866-0038


  • Black Veterans for Social Justice, Inc.
    (718) 841-7771 or (800) 323-6736


  • Catholic Charities Community Services
    (888) 744-7900


  • Korean Community Services of Metropolitan New York, Inc
    English/Spanish: (929) 341-9273
    English/Korean: (201) 614-7843

Staten Island

  • Project Hospitality
    (929) 724-5360

If you are a NYCHA resident and you already submitted an ERAP application with the State, you must email the following information to

  • ERAP application number
  • Complete name
  • Date of birth
  • Development name
  • Nine digit account number

This step is necessary for NYCHA to complete the application process.

You can submit a report online about Emergency Rental Assistance Program (ERAP) fraud in New York State.

Submit the Emergency Rental Assistance Program Fraud Reporting Form.

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