HEAP Clean and Tune Benefit

The application period for the 2026-2027 HEAP Clean and Tune benefit opened on October 1, 2026.

Eligible households can receive energy efficiency services including, but not limited to:

Cleaning of primary heating equipment
Chimney cleaning
Minor repairs
Installation of carbon monoxide detectors or programmable thermostats

Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $500. No additional HEAP cash benefits are available.

Learn more about the Clean and Tune benefit.

You must submit a HEAP application form to apply for a Clean and Tune benefit. You can get an application form online, by phone, or in person.

You can get help by phone or in person with questions about:

Eligibility
Application process
Required documentation

Online

Download the HEAP Application.

By Phone

Agency: Human Resources Administration
Phone Number: (718) 557-1399
Business Hours: Monday - Friday: 8 AM - 5 PM
Staff is available during business hours (except on City holidays). You can get help in most languages. The automated phone system is always available.

In Person

Get an application at any Benefits Access Center.

Find a Benefits Access Center.

You can submit an application by mail, by fax, or in person.

By Mail

You can mail your completed application to:

Home Energy Assistance Program/HEAP
P.O. Box 1401
Church Street Station
New York, NY 10008

By Fax

You can fax your completed application to (917) 639-2900.

In Person

You can apply in person at the HRA Benefits Access Center in Lower Manhattan:

HRA Benefits Access Center – Lower Manhattan
109 E. 16 Street, 8 Floor
New York, NY 10003

The Human Resources Administration has 30 business days from the date your application is received to make a decision on your application. A notice is mailed to you when a decision is made on your application.

You can check the status of your HEAP application by phone.

Agency: Human Resources Administration
Phone Number: (718) 557-1399
Business Hours: Monday - Friday: 8 AM - 5 PM
Staff is available during business hours (except on City holidays). You can get help in most languages. The automated phone system is always available.

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HEAP Clean and Tune Benefit

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